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Front Services Agent

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Pyramid Global Hospitality

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Location:
United States , Westlake

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

17.75 USD / Hour
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Job Description:

The Front Services Agent is responsible for greeting and welcoming all guests to the hotel in a friendly manner. This position will assist in unloading guests’ luggage, and rooming of guests in a professional manner that exemplifies the service commitment. In addition, they are also responsible for the handling of parking and retrieving of guest’s automobiles in a safe, quick and efficient manner, as well as giving directions and information on all hotel and area services.

Job Responsibility:

  • Greet and welcome all guests to the hotel
  • Assist in unloading guests’ luggage and rooming of guests
  • Handle parking and retrieving of guest’s automobiles
  • Give directions and information on all hotel and area services
  • Provide a hotel tour to new guests explaining services and restaurants
  • Deliver items to guest rooms such as packages and laundry
  • Collect luggage and distribute on busy check out days
  • Drive company shuttle on various errands for guests

Requirements:

  • Previous guest or customer service experience preferred
  • Texas Driver’s License with good driving record required
  • Must be over 21 years old for vehicle driving insurance purposes
What we offer:
  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • On-site wellness programs
  • Local discounts
  • Employee rates on hotel stays
  • Ongoing training and development opportunities
  • Associate Events
  • Closed many weekends and most holidays - 10 days of holiday pay
  • Up to 14 Vacation & Sick days per year
  • Weekly pay
  • Leadership and Career development programs
  • Free Lunch in Associate Cafeteria
  • Eligible for Medical Insurance within 30 days
  • Employer matching 401k
  • Tuition Reimbursement
  • Free parking on-site
  • Free uniforms and cleaning
  • Benchmark Hospitality hotel discounts

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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