Front office

• Welcoming and assisting guests with check-in, check-out, and inquiries
• Providing information about hotel services, facilities, and local area
• Handling guest requests efficiently and professionally
• Assisting with luggage and ensuring smooth arrival and departure processes
• Maintaining a clean, organized, and welcoming front office area

• Previous experience in a front office or guest service role is preferred but not essential
• Strong communication skills and professional, friendly attitude
• Ability to work under pressure and handle guest requests calmly
• Flexible to work shifts, including evenings, weekends, and public holidays
• Must be a resident of either Montenegro, Macedonia, Serbia, Chile, Argentina or Mexico
• A good level of English to interact effectively with guests and colleagues

Previous experience in a front office or guest service role

• Diversity, equity, and inclusion support
• Committed to supporting candidates with disabilities and impairments