Front Office Supervisor Job at Voyages Indigenous Tourism (Yulara)

Front Office Supervisor

Front Office Supervisor position at The St. Regis Aruba Resort, responsible for ...

Location

Aruba

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience

Job Responsibility

Check figures, postings, and documents for accuracy
Record, store, access, and/or analyze computerized financial information
Control and secure cash and cash equivalents for property
Organize, secure, and maintain all files and records
Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables
Audit statistical, financial, accounting, auditing, or payroll reports and tables
Audit and reconcile all revenue postings
Post cash entries into accounting system
Assist management in training, evaluating, and motivating and coaching employees
Report incidents and unsafe conditions to manager

Fulltime

Supervisor-front Office

Supervisor-Front Office position at Sheraton Wuxi Binhu Hotel. Responsible for p...

Location

China , Wuxi

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
Set up accurate accounts for each guest according to their requirements
Enter Marriott Rewards information
Ensure rates match market codes, document exceptions
Secure payment prior to issuing room key, verify/adjust billing
Compile and review daily reports/logs/contingency lists
Complete cashier and closing reports
Supply guests with directions and property information
Accommodate guest requests, contacting appropriate staff if necessary
Follow up to ensure requests have been met

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Global community
Engaging experiences and thoughtful service

Fulltime

Supervisor-Front Office

Front Office Supervisor position at AC Hotel Xinjiang Sayram Lake, responsible f...

Location

China , Xinjiang Sayram Lake

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
Set up accurate accounts for each guest according to their requirements
Enter Marriott Rewards information
Ensure rates match market codes, document exceptions
Secure payment prior to issuing room key, verify/adjust billing
Compile and review daily reports/logs/contingency lists
Complete cashier and closing reports
Supply guests with directions and property information
Accommodate guest requests, contacting appropriate staff if necessary
Follow up to ensure requests have been met

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy
Global team environment
Career development opportunities

Fulltime

Assistant Front Office Manager

Assistant Front Office Manager position at La Ville Hotel & Suites CITY WALK Dub...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
Set up accurate accounts for each guest according to their requirements
Enter Marriott Rewards information
Ensure rates match market codes, document exceptions
Secure payment prior to issuing room key, verify/adjust billing
Compile and review daily reports/logs/contingency lists
Complete cashier and closing reports
Supply guests with directions and property information
Accommodate guest requests, contacting appropriate staff if necessary
Follow up to ensure requests have been met

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Rich blend of culture, talent, and experiences
Non-discrimination policy

Fulltime

Campground Front Desk Supervisor

Trains, motivates, and leads Front Office associates in all responsibilities of ...

Location

United States , Charlotte

Salary:

Not provided

Six Flags New England

Expiration Date

Until further notice

Requirements

Ability to work nights, weekends and holidays if necessary
Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily

Job Responsibility

Assists in the coordination and placement of front-line staff
oversees operation of front-line front office staff and ensures excellent guest service is provided while maintaining productivity
assists in coordination and placement of front desk, reservations, and concierge associates
Monitors guest service through routine audits and takes appropriate action when necessary
ensures guest check-in is maintained in a friendly and timely manner
assists in coordination and execution of cottage and RV space availability
Takes appropriate action to answer guest questions and resolves complaints
gives verbal direction and assistance to guests and ensures quality guest service is given
displays a positive attitude about the resort and division to all associates
Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality

Front Office Associate

Moxy hotels provide energetic and stylish hotel experiences for always-on guests...

Location

Nepal , Kathmandu

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations
Secure payment
verify and adjust billing
Activate and file room keys
Process all guest requests and relay messages
Print contingency lists to have a record of all guests in case of emergency
Identify and explain room features to guests
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
Follow up on any outstanding requests or problems from the previous day and ensure they are resolved
Run and review daily reports/logs

Job Responsibility

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations
Secure payment
verify and adjust billing
Activate and file room keys
Process all guest requests and relay messages
Print contingency lists to have a record of all guests in case of emergency
Identify and explain room features to guests
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
Follow up on any outstanding requests or problems from the previous day and ensure they are resolved
Run and review daily reports/logs

What we offer

Being part of Marriott International
Belonging to a global team
Equal opportunity employer policies
Non-discrimination on any protected basis including disability or veteran status

Fulltime

Front Office Supervisor

As Front Office Supervisor you’ll be responsible for overseeing the Front Office...

Location

United Kingdom , Manchester

Salary:

30300.00 GBP / Year

Aimbridge Hospitality EMEA

Expiration Date

June 20, 2026

Requirements

Leadership skills: As Front Office Supervisor you’ll need to possess strong leadership skills to effectively manage and motivate the guest services team
First class Customer service skills: You should have excellent customer service skills to handle guest complaints and ensure guest satisfaction
Organisational skills: You’ll be organised and have strong attention to detail to manage guest reservations and maintain a clean and organised workspace within the hotel
Knowledge of hotel policies and procedures: As Front Office Supervisor you should have a good understanding of the hotel's policies and procedures, including room rates, check-in and check-out procedures, and available services and facilities. Ideally, you’ll be familiar with common hotel computer systems and software.
most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

Job Responsibility

Overseeing the Front Office Team and ensuring that guests receive excellent service during their stay
managing the front desk
handling guest complaints
managing reservations
ensuring that guest rooms and common areas are clean and well-maintained
assisting the head of department in training staff
enforcing guest service policies and procedures
maintaining positive relationships with guests

What we offer

Industry leading training and leadership development opportunities
Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
24/7 access to our employee assistance programme
Uncapped incentives to reward you for your contributions
Staff meals on duty

Fulltime

Assistant Front Office Manager

We are seeking a dynamic and experienced Assistant Front Office Manager to join ...

Location

Indonesia , Badung

Salary:

Not provided

SOFITEL

Expiration Date

Until further notice

Requirements

Minimum 3–5 years of experience in Front Office operations within a luxury hotel environment
At least 1–2 years in a supervisory role (Front Office Supervisor or Duty Manager preferred)
Strong knowledge of Front Office procedures, guest service standards, and Rooms Division operations
Excellent command of English, both written and spoken
Proficiency in Opera PMS or equivalent hotel management systems
Strong leadership and team management capabilities
Exceptional interpersonal and communication skills
Strong problem solving and decision making abilities
Detail oriented with strong organizational skills
Ability to work effectively under pressure in a fast paced environment

Job Responsibility

Support the Front Office Manager in overseeing all Front Office operations
Ensure smooth and efficient check in and check out processes
Monitor daily room availability, occupancy levels, and room allocations
Supervise VIP arrivals, special attention guests, and group movements
Ensure compliance with brand standards, policies, and service procedures
Handle duty management responsibilities in the absence of the Front Office Manager
Address guest feedback, complaints, and service recovery situations professionally and promptly
Lead, motivate, and mentor Front Office team members
Support upselling initiatives to maximize room revenue and overall profitability
Ensure accurate reporting, including daily operational reports and shift summaries

Fulltime

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Front Office Supervisor

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