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Six Flags New England Logo Six Flags New England · Hospitality and Tourism

Front Office Staff

United States, Corfu · Job Posted February 13, 2026
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Job Description

We are seeking enthusiastic and customer-oriented Front Office Staff to join our team at Six Flags Darien Lake Accommodations and Camping. This position plays a crucial role in providing exceptional service to our guests, ensuring a welcoming atmosphere, and assisting with various administrative tasks. The ideal candidate will be passionate about hospitality and committed to enhancing the guest experience.

Job Responsibility

  • Greet and welcome guests upon arrival with a friendly demeanor
  • assist guests with check-in and check-out processes efficiently
  • address guest inquiries and resolve any issues or complaints promptly and professionally
  • provide information about park attractions, accommodations, and local amenities
  • maintain accurate records of guest reservations and transactions
  • process payments efficiently and securely
  • assist in managing the front office operations, including answering phones and responding to emails
  • collaborate with housekeeping and maintenance teams to ensure guest satisfaction
  • communicate effectively with guests, team members, and management
  • promote special events, packages, and services to enhance guest experiences
  • provide feedback to management regarding guest needs and suggestions for improvement
  • adhere to all safety and health regulations and company policies
  • ensure the front office area is clean, organized, and welcoming

Requirements

  • High school diploma or equivalent
  • additional education in hospitality or related fields is a plus
  • previous experience in customer service or hospitality preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment and handle multiple tasks
  • proficient in basic computer skills
  • experience with reservation systems is an advantage
  • availability to work flexible hours, including weekends and holidays
  • ability to stand for extended periods and lift up to 25 pounds
  • must be able to work outdoors in various weather conditions

What we offer

  • Employee discounts on park admission and accommodations
  • opportunities for career advancement within the Six Flags organization
  • a fun and dynamic work environment
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