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We’re hiring a Front Office / Service Coordinator for a contract to hire position to help keep our team organized and running smoothly. This is a great opportunity for someone who’s eager to learn, enjoys working with people, and can juggle multiple tasks throughout the day.
Job Responsibility:
Answer phones and help customers
Set up jobs, create work orders, and schedule service appointments
Keep in touch with customers and post schedule updates
Run the front office: receive deliveries, direct visitors, and take payments
Help with filing, mailings, and office organization
Order office supplies and assist with parts orders
Track service contracts and help with scheduling (generators, etc.)
Schedule inspections, disconnects/reconnects, and OUPS tickets
Type estimates and assist with HR items like uniforms
Help manage time-off requests and the on-call schedule
Requirements:
Comfortable using computers and paying attention to details
Able to multitask and stay organized
Willing to learn and jump in where needed
Customer service experience over the phone is a plus
Nice to have:
Customer service experience over the phone is a plus
What we offer:
medical, vision, dental, and life and disability insurance