Front Office / Service Coordinator Job at Robert Half (Ottawa)

Guest Service Coordinator - Front Office

The Guest Service Coordinator directly assists in the execution of operations in...

Location

United States , Williamsburg

Salary:

Not provided

DoubleTree by Hilton Orlando at SeaWorld

Expiration Date

Until further notice

Requirements

Prior experience in any customer service role

Job Responsibility

Ensures high quality and consistency of Marriott Autograph Collections Standards are met
Communicates with guests before, during and after their stay, using a variety of operating systems
Keeps accurate records of guest information and requests
Dispatches other departments to act on guests requests in a timely manner
Identifies and resolves problems in a timely manner and gathers and analyzes information skillfully
thinks creatively to solve problems, to conduct organizational planning and to meet strategic goals
Aid the front desk and guest service agents and assists at the front desk when necessary
Reviews guest satisfaction results in a timely fashion including Medallia, TripAdvisor, and Google feedback
Effectively responds to guest feedback and actively seeks out a positive resolution for the guest
Follow department policies, procedures, and service standards, including safety policies

Overnight Front Office Coordinator

Process all guest check-ins by confirming reservations, assigning room, and issu...

Location

United States , Naples

Salary:

22.00 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

Job Responsibility

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
Process all payment types such as room charges, cash, checks, debit, or credit
Process all check-outs including resolving any late and disputed charges
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Coordinate with Housekeeping to track readiness of rooms for check-in
Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed
Supply guests with directions and information regarding property and local areas of interest
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
Complete designated cashier and closing reports in the computer system
Cash guests' personal checks and traveler's checks

Fulltime

Front Office Coordinator

Our jobs aren't just about giving guests a smooth check-in and check-out. Instea...

Location

United States , Naples

Salary:

20.00 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

Job Responsibility

Giving guests a smooth check-in and check-out
Building an experience that is memorable and unique
Delivering a wide range of services that guide guests through their entire stay
Processing operational needs
Addressing guest requests
Completing reports
Sharing the highlights of the local area
Creating a safe work place
Following company policies and procedures
Maintaining confidentiality

What we offer

Service Charge Eligible
Commission Eligible

Fulltime

Administrative Assistant / Front Office Coordinator

We are seeking a detail-oriented Administrative Assistant / Front Office Coordin...

Location

United States , Auburn

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of administrative, receptionist, or front office experience
Strong experience with record management, document control, and filing systems
Proficiency in Microsoft Office (Outlook, Word, Excel)
Excellent organizational skills and attention to detail
Strong written and verbal communication skills
Ability to multitask and prioritize in a fast-paced environment
Professional demeanor with a customer-service mindset

Job Responsibility

Greet and assist visitors, ensuring a professional and welcoming front office environment
Answer and route incoming calls, manage inboxes, and respond to general inquiries
Maintain accurate records, including organizing and managing both electronic and paper filing systems
Support document preparation, data entry, and record tracking to ensure compliance and accessibility
Schedule meetings, coordinate calendars, and assist with general administrative tasks
Manage office supplies, mail distribution, and general office upkeep
Assist with special projects and provide support to multiple departments as needed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Customer Service Front Office Representative

Act as the main contact for customers and sales teams, managing inquiries, order...

Location

Turkey , Ümraniye, Istanbul

Salary:

Not provided

Henkel

Expiration Date

Until further notice

Requirements

University degree in Business Administration or related departments
Up to 3 years of experience in Customer Services preferably within international organizations
SAP & Order Management knowledge is a plus
Efficiency in English both spoken and written
Good command of MS Office applications knowledge
Good at problem solving, planning and offering proactive approach
Able to operate in a cross-cultural and complex matrix environment with support of strong interpersonal communication skills

Job Responsibility

Being the first point of contact to handle and resolve inquiries coming from customer and sales team for Adhesive Technologies Business Unit
Reporting to the customer service team leader in the Supply Chain organization
Ensuring an effective and successful first time communication with the customer
Assuming responsibility for the customer interaction, monitoring of cases managed in Support Office
Providing efficient and structured service to our customers and sales team by handling their requests, complaints and coordinating a final response
Participating in regular customer meetings (e.g. quarterly meetings to review KPIs and metrics)
Assuming responsibility to effectively use the ticketing system to register all cases
Taking part in Customer Services projects that will contribute to improved service levels, business growth, increased efficiencies and consequently reduced costs
Ensuring successful execution of daily operations cycle and order controlling
Making sure that the products and customers meet correctly

What we offer

Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
Diverse national and international growth opportunities
Global wellbeing standards with health and preventive care programs
Gender-neutral parental leave for a minimum of 8 weeks
Employee Share Plan with voluntary investment and Henkel matching shares

Fulltime

Front Office Coordinator

Join our team as a Front Office Coordinator based in McLean, Virginia. As the fi...

Location

United States , McLean

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of prior office experience
Strong organizational and multitasking skills in a fast-paced environment
Excellent verbal and written communication skills
Maintain a professional and welcoming office environment for all visitors and staff
Demonstrate strong computer and technology skills, including proficiency with Microsoft Office and workplace tools
Must own your transportation to handle catering orders

Job Responsibility

Greet and assist visitors, clients, and staff with professionalism and courtesy
Answer, screen, and route incoming calls efficiently
Manage appointment scheduling, event calendars, and maintain front desk operations
Ensure the reception area is well organized and presentable at all times
Oversee guest access and security by handling badging and ensuring proper check-in procedures
Provide administrative support including data entry, filing, and documentation
Utilize MS Office Suite for correspondence, data entry, and administrative tasks
Coordinate vendor relationships and manage deliveries, services, and related documentation
Help coordinate events- example holiday parties

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Front Office Coordinator

We are seeking a highly motivated, dynamic, Workplace Experience Coordinator to ...

Location

United States , Glen Allen, Richmond

Salary:

30.00 - 34.00 USD / Hour

Lorien

Expiration Date

Until further notice

Requirements

Ability to be 100% onsite
Experience in office administration, facilities coordination or similar preferred
Excellent communication and interpersonal skills
Ability to handle confidential information with discretion
Excellent planning, organizational, and time management skills
Proficiency with Microsoft Office Suite and Google Workplace
Professional demeanor and enthusiasm about creating a positive work environment
Strong problem solving skills
Ability to thrive in a fast paced environment

Job Responsibility

Maintain a polished and inviting front office by greeting guests and employees, and directing visitors
Continually refine and implement front desk guidelines and systems to enhance efficiency and elevate our hospitality standards
Ensure the overall office appearance reflects our brand and culture, while proactively identifying opportunities to improve the workplace experience
Serve as the primary point of contact for employee inquiries and facilities related issues, ensuring prompt and professional resolutions
Coordinate the setup and breakdown of meeting rooms as necessary
Oversee the inventory and ordering of office supplies, and equipment including café supplies
Manage incoming and outgoing mail and packages
Organize incoming and outgoing mail and package delivery
Organize and manage weekly catered lunches, including menu selection, scheduling, order placement, setup and cleanup
Develop and maintain strong relationships with vendors and building management, including engineers, cleaning staff, contractor and catering services

Fulltime

Front Office Coordinator

We are seeking a highly motivated, dynamic, Workplace Experience Coordinator to ...

Location

United States , Glen Allen, Virginia

Salary:

25.00 - 30.00 USD / Hour

Lorien

Expiration Date

Until further notice

Requirements

Ability to be 100% onsite
Experience in office administration, facilities coordination or similar preferred
Excellent communication and interpersonal skills
Ability to handle confidential information with discretion
Excellent planning, organizational, and time management skills
Proficiency with Microsoft Office Suite and Google Workplace
Professional demeanor and enthusiasm about creating a positive work environment
Strong problem solving skills
Ability to thrive in a fast paced environment

Job Responsibility

Maintain a polished and inviting front office by greeting guests and employees, and directing visitors
Continually refine and implement front desk guidelines and systems to enhance efficiency and elevate our hospitality standards
Ensure the overall office appearance reflects our brand and culture, while proactively identifying opportunities to improve the workplace experience
Serve as the primary point of contact for employee inquiries and facilities related issues, ensuring prompt and professional resolutions
Coordinate the setup and breakdown of meeting rooms as necessary
Oversee the inventory and ordering of office supplies, and equipment including café supplies
Manage incoming and outgoing mail and packages
Organize and manage weekly catered lunches, including menu selection, scheduling, order placement, setup and cleanup
Develop and maintain strong relationships with vendors and building management, including engineers, cleaning staff, contractor and catering services
Monitor security protocols including the WEX ticketing system and visitor list to ensure the safety of our workplace

What we offer

Reasonable accommodation for individuals with disabilities

Fulltime

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Front Office / Service Coordinator

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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