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Integrated Medical Services, Inc. Logo Integrated Medical Services, Inc. · Health and Beauty

Front Office Representative

United States, Avondale · Job Posted April 11, 2026
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Job Description

Headquartered in Phoenix, IMS Care Center is a team of 500 employees and a physician-led organization united through its providers’ commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow. IMS Care Center is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Front Office Representative in our Gastro clinic. The Front Office Representative is responsible for answering the phone, scheduling patients, check in and check out, but may assist with insurance authorization/verification, and other office functions. This position will be heavy on phone support and customer service with patients. **This is a PRN position**

Job Responsibility

  • Provide office support to front office staff in order to ensure efficiency and effectiveness of office flow
  • Check patients in and out
  • Receive direct and relay telephone messages
  • Efficient patient scheduling
  • Maintain and keep an updated scanning/filing system
  • Have an understanding of insurance referral processes
  • Provide word-processing and secretarial support
  • Ability to multi-task and execute delegated duties

Requirements

  • At least 1 year customer service skills and experience
  • Verification of insurance experience preferred
  • Bilingual Spanish/English a plus
  • Computer skills using Microsoft software, scheduling software and email applications
  • High School Diploma or GED

Nice to have

  • Verification of insurance experience preferred
  • Bilingual Spanish/English a plus

What we offer

  • medical
  • dental
  • vision
  • short-term and long-term disability
  • life insurance
  • paid time off
  • 401K plan
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