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Front Office Representative - Neurology

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Integrated Medical Services, Inc.

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Location:
United States , Phoenix

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Headquartered in Phoenix, IMS is a team of 500 employees and a physician-led organization united through its providers’ commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow. IMS is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Front Office Representative in our Neurology department in Phoenix. The Front Office Representative is responsible for answering the phone, scheduling patients, check in and check out, but may assist with insurance authorization/verification, and other office functions. This position will be heavy on phone support and customer service with patients.

Job Responsibility:

  • Provide office support to front office staff
  • Check patients in and out
  • Receive direct and relay telephone messages
  • Efficient patient scheduling
  • Maintain and keep an updated scanning/filing system
  • Have an understanding of insurance referral processes
  • Provide word-processing and secretarial support
  • Ability to multi-task and execute delegated duties
  • Heavy on phone support and customer service with patients
  • This position requires travel

Requirements:

  • At least 1 year of customer service experience
  • Computer skills, using Microsoft software, scheduling software, and email applications
  • Verification of insurance experience
  • High School Diploma or GED

Nice to have:

Previous experience with Athena system a plus

What we offer:
  • Medical
  • Dental
  • Vision
  • Short-term and long-term disability
  • Life insurance
  • Paid time off
  • 401K plan

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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