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Join the vibrant and award-winning Radisson Blu Hotel & Spa, Cork, proudly part of The iNUA Hotel Collection, one of Ireland’s leading hospitality groups. Renowned for exceptional guest service, stylish facilities, and a warm, team-focused culture, our hotel offers an inspiring environment where people are supported, valued, and encouraged to grow. At Radisson Blu Cork, we deliver memorable guest experiences through professionalism, teamwork, and genuine hospitality—every day. About the Role: We are seeking an enthusiastic, polished, and guest-focused Hotel Receptionist to join our Front Office team. You will be the first point of contact for our guests, creating an excellent first impression and providing exceptional service throughout their stay. This is an excellent opportunity for someone with prior hotel front desk experience who is looking to develop their career in a dynamic, supportive environment with clear progression pathways.
Job Responsibility:
Welcome guests with warmth, professionalism, and a genuine desire to assist
Handle check-ins, check-outs, and guest queries efficiently and accurately
Manage reservations, room allocations, and billing using hotel PMS (Opera experience desirable)
Deliver personalised service to ensure every guest feels valued and cared for
Communicate effectively with all hotel departments to ensure seamless guest service
Handle phone and email enquiries promptly and professionally
Support Front Office operations during busy periods, events, and group check-ins
Uphold Radisson Blu service standards and contribute to a positive team environment
Requirements:
Previous experience in a hotel front desk role
Strong working knowledge of hotel operations and guest service standards
Excellent communication and interpersonal skills
High attention to detail and strong organisational abilities
Confident in handling busy shifts and multitasking in a fast-paced environment
Professional presentation and a warm, welcoming manner
Nice to have:
Experience using Opera PMS
Knowledge of Cork tourism and local attractions
A genuine passion for hospitality and guest experience
Ambition to progress into leadership roles within Front Office
What we offer:
Competitive salary
Health insurance contribution
Pension contribution
Excellent career development and training programmes
Discounts across The iNUA Hotel Collection
Employee recognition initiatives
Free parking and meals on duty
A supportive, collaborative, and positive team culture