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360 Resourcing Solutions Logo 360 Resourcing Solutions · Hospitality and Tourism

Front Office Porter and driver

United Kingdom, Heckfield 26500.00 GBP / Year · Job Posted April 11, 2026
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Job Description

Would you like join an extraordinary gathering of people on an amazing Estate which centres around a beautiful hotel? Heckfield is a living place: a Georgian family home lovingly restored to its classic origins and rewoven into 400-acres of Hampshire. Elegantly evolving, resolutely natural, we’re a beautiful piece of English history that redefines the idea of a hotel. We are now looking for a Hotel Porter/Driver to join our friendly Front Office team.

Job Responsibility

  • Greeting guests in a friendly and professional manner
  • Carrying guests luggage to and from rooms
  • Labelling all guest luggage and maintaining luggage room in a clean and tidy manner
  • Supporting the front office team with check ins/outs and guest requests
  • Use of Hotel vehicles for transporting guests around the estate and collection of guests from local train stations
  • Maintenance & regular checks of hotel vehicles and bicycles
  • Valet parking of guests vehicles
  • To be responsible for placing the correct luggage in the correct room and notifying the manager upon completion
  • To be responsible for collecting luggage from the rooms of departing guests and placing it in the correct vehicle or labelling it and keeping it in the luggage room

Requirements

  • At least 25 years old (for insurance to drive guest cars)
  • Full clean UK driving licence
  • Strong customer service skills
  • Open schedule to work evenings and weekends

What we offer

  • Tronc (Allocation for 2025 was £7,800+ per annum / per person based on full time hours)
  • Increased holiday allowance
  • Vitality healthcare cover
  • Employee assistance programme
  • Life assurance scheme (from day one, covering up to 2x your annual salary)
  • 50% F&B discount when dining in our restaurants
  • Company sick pay
  • Enhanced maternity pay
  • Enhanced paternity pay
  • Recruit a Friend bonus (£1000)
  • Monthly employee recognition scheme
  • Annual employee parties
  • Free staff meals
  • 50% discount on Wildsmith Skin products
  • Heckfield Plus - online discounts
  • Training, development and a chance to progress within the company
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