Front Office Night Supervisor

• Oversee and coordinate nightly Front Office operations, ensuring smooth check-ins, check-outs, and guest services
• Perform all Front Office duties, including arrivals, departures, room assignments, and guest inquiries, across all night shifts
• Coordinate with Housekeeping, Room Service, and Reservations to manage room inventory and ensure an exceptional guest experience
• Handle guest requests, complaints, and issues professionally and efficiently
• Maintain accurate night audit and post-night audit records, including cash handling and balancing
• Ensure adherence to Four Seasons policies, procedures, and brand standards
• Supervise, motivate, and support the Front Office team, promoting professional development and performance excellence
• Act as a brand ambassador, providing friendly, engaging, and personalized service at all times

• Previous experience in Front Office operations, preferably in a supervisory or leadership role
• Fluency in English
• knowledge of Greek is an advantage
• Strong leadership, communication, and organizational skills
• Ability to work nights and adapt to changing schedules and operational needs
• European Passport or legal right to work in Greece

knowledge of Greek is an advantage

• Competitive salary and comprehensive benefits package
• Complimentary employee meals, bus transportation, uniform & laundry services
• Employee recognition programs and access to Four Seasons global training & development
• Opportunities for global travel through Task Forces and internal transfers