Front Office Manager

• Lead and oversee the day-to-day operations of the Front Office, ensuring exceptional service and seamless guest journeys
• Inspire, mentor, and develop a high-performing team, fostering a culture of warmth, excellence, and accountability
• Maintain an exceptional guest experience throughout the hotel, ensuring consistency with brand standards
• Collaborate with senior leaders across the hotel to drive overall operational efficiency and guest satisfaction
• Ensure full compliance with hospitality standards, procedures, and best practices
• Utilise Opera and other systems to optimise efficiency, accuracy, and communication
• Support revenue and sales strategies with accurate forecasting, room management, and upselling initiatives

• 3+ years in a Front Office Management or supervisory role within a hotel environment
• A passion for guest service and leading teams with empathy and energy
• Strong communication, interpersonal, and decision-making skills
• Experience with Opera PMS (essential)
• Understanding of revenue and sales practices within the Irish hospitality sector
• Ability to work collaboratively across departments and build strong internal partnerships
• Fluent in English (written and spoken)

A relevant degree in hospitality or business

• Competitive salary and benefits package
• A supportive, welcoming workplace recognised as a Great Place to Work
• Access to the iNUA Collection's Learning & Development programmes, leadership workshops, and internal development pathways
• Career progression opportunities across our portfolio of hotels nationwide
• Exposure to a high-performing management team within a leading hospitality brand
• The opportunity for continued employment beyond the contract, depending on performance and availability of roles