Front Office Manager Job at SOFITEL (Mumbai)

Front Office Manager

Responsible for managing front office operations, ensuring guest satisfaction, a...

Location

India , Bengaluru

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in guest services, front desk, or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
2 years experience in guest services, front desk, or related professional area

Job Responsibility

Manage all front office functions and staff
ensure guest arrival and departure procedures are effectively performed
establish collaborative relationships with employees
manage department budgets
ensure property policies are administered fairly
provide exceptional customer service
create a conducive atmosphere for guest relations
respond to guest complaints and feedback
analyze front office operations and solve recurring issues
manage hiring, performance appraisals, and mentoring of employees

What we offer

Equality-focused work environment
access to global team collaboration
fostering a light and playful atmosphere
multicultural and inclusive environment

Fulltime

Assistant Front Office Manager

Assistant Front Office Manager position at La Ville Hotel & Suites CITY WALK Dub...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
Set up accurate accounts for each guest according to their requirements
Enter Marriott Rewards information
Ensure rates match market codes, document exceptions
Secure payment prior to issuing room key, verify/adjust billing
Compile and review daily reports/logs/contingency lists
Complete cashier and closing reports
Supply guests with directions and property information
Accommodate guest requests, contacting appropriate staff if necessary
Follow up to ensure requests have been met

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Rich blend of culture, talent, and experiences
Non-discrimination policy

Fulltime

Front Office Manager

Responsible for all front office functions and staff at Marriott's Aruba Ocean C...

Location

Aruba , Aruba

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the guest services, front desk, or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
2 years experience in the guest services, front desk, or related professional area

Job Responsibility

Utilizes interpersonal and communication skills to lead, influence, and encourage others
advocates sound financial/business decision making
demonstrates honesty/integrity
leads by example
Encourages and builds mutual trust, respect, and cooperation among team members
Serves as a role model to demonstrate appropriate behaviors
Supervises and manages employees
Manages all day-to-day operations
Understands employee positions well enough to perform duties in employees' absence
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team

What we offer

Equal opportunity employer
Welcoming and valuing diverse associates
Training
Development
Recognition
Holistic well-being
Supportive work environment

Fulltime

Assistant Front Office Manager

The Soho Grand is looking for a motivated, charismatic and reliable Assistant Fr...

Location

United States , New York

Salary:

65000.00 - 70000.00 USD / Year

Soho Grand Hotel

Expiration Date

Until further notice

Requirements

MUST have hotel front desk experience
Open availability, able to work late nights, weekends and holidays
Excellent guest relation and communication skills
A positive attitude and team mentality

Job Responsibility

Maintaining a high level of guest service by providing support to Front Office and Front Service teams
Greeting and checking in/out guests, and notifying appropriate teams of VIPs, special requests, guest feedback, etc.
Prioritizing early arrivals and staying in communication with housekeeping manager to meet guests expectations
Conduct daily pre-shift, communication and one-on-one meetings, and coordinating activities with other departments to facilitate increased levels of communication and guest satisfaction
Assisting in daily room inventory control
Resolve guest issues and concerns to ensure a positive experience from beginning to end
Follow up on any previous shift’s outstanding issues to ensure a timely competition
Supervise the service of Front Desk, Guest Services, Bell and Door teams
Ensuring all signature service standards are complied with and that policies and procedures are consistently applied
Manage guest relations and info mailboxes on a daily basis

What we offer

401k plans (With matching after 1 year)
Health insurance (medical, vision, dental)
Paid time off for full time employees
Career advancement, in-house training and an orientation program

Fulltime

Hotel Front Office Manager

The Hotel Front Office Manager will oversee the daily operations of the front of...

Location

United States , Vail

Salary:

75000.00 - 85000.00 USD / Year

The Sebastian - Vail - A Timbers Resort

Expiration Date

Until further notice

Requirements

Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred
Minimum 5 years of experience in hotel operations, with at least 2 years in a supervisory or managerial role at a front desk or front office department
Strong leadership and team management skills with the ability to motivate and develop staff
Excellent interpersonal and communication skills, with a customer-focused attitude
Proven problem-solving and conflict-resolution abilities
Proficient in hotel management software (PMS) and Microsoft Office Suite
Knowledge of budgeting and financial management principles
Flexibility to work various shifts, including evenings, weekends, and holidays as needed

Job Responsibility

Supervise and manage the front office staff, including receptionists, concierges, and bellhops
Ensure all guests receive a warm welcome and exceptional service throughout their stay
Oversee the check-in and check-out procedures, ensuring efficiency and accuracy in room assignments and billing
Handle guest inquiries, complaints, and special requests promptly and professionally, striving to exceed guest expectations
Monitor front desk operations, including cash handling, reservation management, and room availability
Liaise with housekeeping, maintenance, and other departments to ensure seamless communication and coordination
Maintain an up-to-date knowledge of hotel services, local attractions, and events to provide guests with accurate information and recommendations
Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality
Conduct regular training and development sessions for front office staff to enhance their skills and knowledge
Prepare and analyze reports related to room occupancy, revenue, and guest feedback to identify trends and areas for improvement

What we offer

Housing available
Bonus potential
Free onsite shift parking
Discounted bus pass for Eagle County & Lake County routes
Discounted F&B, Spa Treatments & Retail up to 40% off
401K with Match
PTO up to 4 weeks a year
Wellness Bonus
Full benefits such as Medical, Dental, Vision, LTD/STD, Life, Accident, Critical Illness, Hospital Insurance
Merchant Ski Pass Program

Fulltime

Treasury Officer - Front Office

The Treasury Division, operating as a value and service center, provides service...

Location

Greece , Athens

Salary:

Not provided

Metlen Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Finance, Economics, or a quantitative discipline
Master’s degree in Finance or Banking will be considered an asset
+4 years' of experience in a similar position within banking, corporate treasury, or financial markets
Strong understanding of financial derivatives and their applications
Excellent analytical and mathematical abilities
Proficiency in MS Office, especially Excel and Power BI
Familiarity with market price vendors like Reuters and Bloomberg
Fluent in Greek and English
Strong numerical skills and structured, disciplined thinking
Knowledge or experience in commodities markets is a plus

Job Responsibility

Collaborates with company’s business units for the effective and timely recognition and calculation of related financial risk exposures
Monitors global macro and micro market developments related to company’s risks and contributes to the creation of a reliable and comprehensive hedging strategy
Evaluates company’s financial risks and proposes optimal products’ combination for effective mitigation, in compliance with company’s business strategy
Engages in trade execution with internal and external counterparties as well as relevant trade booking and daily reconciliation within TMS
Collaborates with Finance and company’s Business Units to carry out monthly reconciliation of actual exposures vis-à-vis open positions and proposes potential actions for effective calibration
Actively assists the Treasury’s Risk Management function in preparing various reports and presentations in relation to functional activities and financial markets’ performance
Prepares ad-hoc analyses and high-level briefings to the top management for major economic, political and market events, affecting company’s risk exposures

What we offer

Competitive remuneration package
Ticket Restaurant Card
Group Health Insurance Plan
Preferential household electricity plan
Pension Plan

Fulltime

Receptionist and Office Manager

Join Our Team as a Receptionist and Office Manager in Mayfair! Our client is one...

Location

United Kingdom , London

Salary:

25000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Strong organisational skills and attention to detail
Excellent communication skills, both written and verbal
Proficiency in time management and the ability to juggle multiple tasks
Experience in front office reception and general office management
A proactive attitude and willingness to travel if needed

Job Responsibility

Front office reception: Answering calls, taking messages, and directing them to the right team member
Email management: organising correspondence and ensuring timely responses
Meeting preparation: Ordering lunches, setting up rooms, and ensuring everything runs seamlessly
Office management: Keeping track of stationery, equipment, and managing inventory
Visa processing: Liaising with international offices and assisting with visa applications
Financial support: Monthly reconciliation of office accounts and petty cash reporting
Travel arrangements: Managing flight bookings for various locations, including London and Dubai
Vendor management: Handling courier accounts and local services
Administrative support: Assisting with document management and other ad-hoc tasks

What we offer

25 days of annual leave
Bupa medical coverage
Travel insurance
Gym allowance
Discretionary bonus

Fulltime

Office Manager

Our client is seeking a confident, enthusiastic, and highly organised Office Man...

Location

United Kingdom , Brentford

Salary:

30000.00 - 35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in office administration, ideally in education
Experience improving or streamlining administrative processes
Strong organisational and communication skills
Proficient in Microsoft Office and Google Workspace
Friendly, resilient, and proactive
Able to work independently and manage multiple priorities

Job Responsibility

Provide confidential and efficient administrative support
Maintain high standards in all communications and materials
Manage incoming calls and direct enquiries appropriately
Line manage the Receptionist and Administrator
Oversee office rotas, supplies, and budget
Ensure a welcoming and professional front-of-house environment
Maintain the Single Central Record (SCR)
Support recruitment and onboarding processes
Ensure safeguarding and training records are up to date
Manage pupil data in iSAMS and assist with census submissions

Fulltime

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