Front Office Manager Job at PM Hotel Group (West Des Moines)

Front Office Manager

Responsible for managing front office operations, ensuring guest satisfaction, a...

Location

India , Bengaluru

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in guest services, front desk, or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
2 years experience in guest services, front desk, or related professional area

Job Responsibility

Manage all front office functions and staff
ensure guest arrival and departure procedures are effectively performed
establish collaborative relationships with employees
manage department budgets
ensure property policies are administered fairly
provide exceptional customer service
create a conducive atmosphere for guest relations
respond to guest complaints and feedback
analyze front office operations and solve recurring issues
manage hiring, performance appraisals, and mentoring of employees

What we offer

Equality-focused work environment
access to global team collaboration
fostering a light and playful atmosphere
multicultural and inclusive environment

Fulltime

Assistant Front Office Manager

Assistant Front Office Manager position at La Ville Hotel & Suites CITY WALK Dub...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
Set up accurate accounts for each guest according to their requirements
Enter Marriott Rewards information
Ensure rates match market codes, document exceptions
Secure payment prior to issuing room key, verify/adjust billing
Compile and review daily reports/logs/contingency lists
Complete cashier and closing reports
Supply guests with directions and property information
Accommodate guest requests, contacting appropriate staff if necessary
Follow up to ensure requests have been met

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Rich blend of culture, talent, and experiences
Non-discrimination policy

Fulltime

Front Office Manager

Responsible for all front office functions and staff at Marriott's Aruba Ocean C...

Location

Aruba , Aruba

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the guest services, front desk, or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
2 years experience in the guest services, front desk, or related professional area

Job Responsibility

Utilizes interpersonal and communication skills to lead, influence, and encourage others
advocates sound financial/business decision making
demonstrates honesty/integrity
leads by example
Encourages and builds mutual trust, respect, and cooperation among team members
Serves as a role model to demonstrate appropriate behaviors
Supervises and manages employees
Manages all day-to-day operations
Understands employee positions well enough to perform duties in employees' absence
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team

What we offer

Equal opportunity employer
Welcoming and valuing diverse associates
Training
Development
Recognition
Holistic well-being
Supportive work environment

Fulltime

Assistant Front Office Manager

The Soho Grand is looking for a motivated, charismatic and reliable Assistant Fr...

Location

United States , New York

Salary:

65000.00 - 70000.00 USD / Year

Soho Grand Hotel

Expiration Date

Until further notice

Requirements

MUST have hotel front desk experience
Open availability, able to work late nights, weekends and holidays
Excellent guest relation and communication skills
A positive attitude and team mentality

Job Responsibility

Maintaining a high level of guest service by providing support to Front Office and Front Service teams
Greeting and checking in/out guests, and notifying appropriate teams of VIPs, special requests, guest feedback, etc.
Prioritizing early arrivals and staying in communication with housekeeping manager to meet guests expectations
Conduct daily pre-shift, communication and one-on-one meetings, and coordinating activities with other departments to facilitate increased levels of communication and guest satisfaction
Assisting in daily room inventory control
Resolve guest issues and concerns to ensure a positive experience from beginning to end
Follow up on any previous shift’s outstanding issues to ensure a timely competition
Supervise the service of Front Desk, Guest Services, Bell and Door teams
Ensuring all signature service standards are complied with and that policies and procedures are consistently applied
Manage guest relations and info mailboxes on a daily basis

What we offer

401k plans (With matching after 1 year)
Health insurance (medical, vision, dental)
Paid time off for full time employees
Career advancement, in-house training and an orientation program

Fulltime

Hotel Front Office Manager

The Hotel Front Office Manager will oversee the daily operations of the front of...

Location

United States , Vail

Salary:

75000.00 - 85000.00 USD / Year

The Sebastian - Vail - A Timbers Resort

Expiration Date

Until further notice

Requirements

Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred
Minimum 5 years of experience in hotel operations, with at least 2 years in a supervisory or managerial role at a front desk or front office department
Strong leadership and team management skills with the ability to motivate and develop staff
Excellent interpersonal and communication skills, with a customer-focused attitude
Proven problem-solving and conflict-resolution abilities
Proficient in hotel management software (PMS) and Microsoft Office Suite
Knowledge of budgeting and financial management principles
Flexibility to work various shifts, including evenings, weekends, and holidays as needed

Job Responsibility

Supervise and manage the front office staff, including receptionists, concierges, and bellhops
Ensure all guests receive a warm welcome and exceptional service throughout their stay
Oversee the check-in and check-out procedures, ensuring efficiency and accuracy in room assignments and billing
Handle guest inquiries, complaints, and special requests promptly and professionally, striving to exceed guest expectations
Monitor front desk operations, including cash handling, reservation management, and room availability
Liaise with housekeeping, maintenance, and other departments to ensure seamless communication and coordination
Maintain an up-to-date knowledge of hotel services, local attractions, and events to provide guests with accurate information and recommendations
Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality
Conduct regular training and development sessions for front office staff to enhance their skills and knowledge
Prepare and analyze reports related to room occupancy, revenue, and guest feedback to identify trends and areas for improvement

What we offer

Housing available
Bonus potential
Free onsite shift parking
Discounted bus pass for Eagle County & Lake County routes
Discounted F&B, Spa Treatments & Retail up to 40% off
401K with Match
PTO up to 4 weeks a year
Wellness Bonus
Full benefits such as Medical, Dental, Vision, LTD/STD, Life, Accident, Critical Illness, Hospital Insurance
Merchant Ski Pass Program

Fulltime

Treasury Officer - Front Office

The Treasury Division, operating as a value and service center, provides service...

Location

Greece , Athens

Salary:

Not provided

Metlen Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Finance, Economics, or a quantitative discipline
Master’s degree in Finance or Banking will be considered an asset
+4 years' of experience in a similar position within banking, corporate treasury, or financial markets
Strong understanding of financial derivatives and their applications
Excellent analytical and mathematical abilities
Proficiency in MS Office, especially Excel and Power BI
Familiarity with market price vendors like Reuters and Bloomberg
Fluent in Greek and English
Strong numerical skills and structured, disciplined thinking
Knowledge or experience in commodities markets is a plus

Job Responsibility

Collaborates with company’s business units for the effective and timely recognition and calculation of related financial risk exposures
Monitors global macro and micro market developments related to company’s risks and contributes to the creation of a reliable and comprehensive hedging strategy
Evaluates company’s financial risks and proposes optimal products’ combination for effective mitigation, in compliance with company’s business strategy
Engages in trade execution with internal and external counterparties as well as relevant trade booking and daily reconciliation within TMS
Collaborates with Finance and company’s Business Units to carry out monthly reconciliation of actual exposures vis-à-vis open positions and proposes potential actions for effective calibration
Actively assists the Treasury’s Risk Management function in preparing various reports and presentations in relation to functional activities and financial markets’ performance
Prepares ad-hoc analyses and high-level briefings to the top management for major economic, political and market events, affecting company’s risk exposures

What we offer

Competitive remuneration package
Ticket Restaurant Card
Group Health Insurance Plan
Preferential household electricity plan
Pension Plan

Fulltime

Assistant Director of Front Office

Assists the Front Office Manager in administering front office functions and sup...

Location

United States , New York

Salary:

84000.00 - 106000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

Job Responsibility

Assist Front Office Manager in administering front office functions
Supervise staff
Ensure guest and employee satisfaction
Maximize financial performance of the department
Manage day-to-day operations
Handle complaints and resolve conflicts
Improve service performance
Collaborate on departmental service improvements
Provide exceptional customer service
Implement customer recognition programs

What we offer

Bonus program
Comprehensive health care benefits
401(k) plan with up to 5% company match
Employee stock purchase plan at 15% discount
Accrued paid time off
Life insurance
Group disability insurance
Travel discounts
Adoption assistance
Paid parental leave

Fulltime

Assistant Director of Front Office

Assists the Front Office Manager in administering front office functions and sup...

Location

United States , Boston

Salary:

67000.00 - 84000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

Job Responsibility

Assists the Front Office Manager in administering front office functions
supervises staff
ensures guest and employee satisfaction
maximizes financial performance of the department
manages day-to-day operations
handles complaints and disputes
improves service performance
ensures compliance with policies and procedures

What we offer

Bonus program
comprehensive health care benefits
401(k) plan with up to 5% company match
employee stock purchase plan at 15% discount
accrued paid time off
life insurance
group disability insurance
travel discounts
adoption assistance
paid parental leave

Fulltime

Front Office Manager

PM Hotel Group

Location:
United States , West Des Moines

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 13, 2026

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Job Description:

Job Responsibility:

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Job Posted:
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