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Front Office Manager

prosperahospitality.com Logo

Prospera Hospitality

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Location:
United States, Pittsburgh

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

45000.00 USD / Year

Job Description:

The DoubleTree by Hilton Pittsburgh GreenTree is currently seeking an experienced and motivated individual for the position of Front Office Manager. Our associates enjoy a dynamic and exciting work environment, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment.

Job Responsibility:

  • Manage all Front Office operations
  • Monitor and develop team member performance
  • Monitor and assess service and satisfaction trends
  • Ensure compliance with Company/Brand standards
  • Meet and greet guests and respond to guest inquiries
  • Ensure team members have current knowledge of hotel products
  • Recruit, interview and train new team members

Requirements:

  • Strong customer service skills
  • Previous experience in front desk operations
  • Ability to provide exceptional guest services
  • OnQ proficiency and large hotel experience is a plus
  • Hotel Experience - 3 years
  • Hotel & Accommodations Guest Relations Staff - 3 years
  • Hospitality management experience - 2 years

Nice to have:

  • OnQ proficiency and large hotel experience is a plus
  • Hotel Experience - 3 years
  • Hotel & Accommodations Guest Relations Staff - 3 years
  • Hospitality management experience - 2 years
What we offer:
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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