Front Office Guest Service Assistant, Marriott Bonvoy

Front Office Guest Service Assistant

Marriott Bonvoy

Location:
Fiji

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Respond to guest requests, provide information about property amenities, resolve guest issues, and ensure satisfaction. Comply with company policies and maintain professional appearance and standards. Develop positive relationships with coworkers and guests.

Job Responsibility:

Respond to guest requests for special arrangements or services
gather, summarize, and provide information to guests about the property and the surrounding area amenities
answer, record, and process guest calls, messages, requests, questions, or concerns
review shift logs/daily memo books and document pertinent information in logbooks
monitor club lounge for seating availability, service, safety, and well-being of guests
report accidents, injuries, and unsafe work conditions to manager
comply with quality assurance expectations and standards
develop and maintain positive working relationships with others
assist individuals with disabilities
anticipate and address guests’ service needs

Requirements:

High school diploma or G.E.D. equivalent
eligible for individuals with working rights in Fiji

Additional Information:

Job Posted:
October 02, 2025

Employment Type:

Parttime

Work Type:

On-site work

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