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Front Office Guest Relations Officer

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Four Seasons

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Location:
Korea, Republic of , Seoul

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Four Seasons Hotel Seoul is looking for Front Office Guest Relations Officer, who shares a passion for excellence and who infuse enthusiasm into everything they do. We are looking for a candidate that is dedicated to creating personalized experiences and lasting memories for our guests. This position reports to the Front Office Manager.

Job Responsibility:

  • Welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency. Reconciles all transactions at the close of each shift
  • Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies

Requirements:

  • Excellent personal presentation and interpersonal skills
  • Attention to detail and the ability to multi task are required
  • Excellent communication skills are essential
  • Warm welcoming smile, a positive attitude and be knowledgeable about the local area
  • Reading, writing and oral fluency in both the Korean & English language
  • College degree preferably specializing in hospitality
  • Must already possess valid work authorization in South Korea
What we offer:
  • Be part of a cohesive team with opportunities to build a successful career with global potential
  • Have access to a robust benefit plan
  • Have the opportunity to engage in diverse and challenging work

Additional Information:

Job Posted:
January 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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