Front Office Executive, Marriott Bonvoy

Marriott Bonvoy

Location:
India, Kochi

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Front Office Executive position at Port Muziris a Tribute Portfolio Hotel Kochi, responsible for guest check-ins, account management, payment processing, and serving as a role model for team members while ensuring adherence to company policies and quality standards.

Job Responsibility:

Process all guest check-ins
Verify guest identity and form of payment
Assign rooms and activate/issue room keys
Set up accurate guest accounts
Enter Marriott Rewards information
Ensure rates match market codes
Secure payment prior to issuing room keys
Compile and review daily reports/logs/contingency lists
Complete cashier and closing reports
Supply guests with directions and property information
Accommodate guest requests
Process all payment types, vouchers, paid-outs, and charges
Balance and drop receipts
Count and secure bank at beginning and end of shift
Obtain manual authorizations
Follow all Accounting procedures
Notify Loss Prevention/Security of guest reports of theft
Assist management in training, evaluating, counseling, motivating and coaching employees
Serve as role model and first point of contact for Guarantee of Fair Treatment/Open Door Policy

Requirements:

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Additional Information:

Job Posted:
September 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Front Office Executive