Front Office Crew Member Job at 360 Resourcing Solutions (Amsterdam)

Front Office Crew Member

At Moxy & Residence Inn Houthavens Amsterdam, managed by Vertiq Hospitality and ...

Location

Netherlands , Amsterdam

Salary:

2510.00 - 2990.00 GBP / Month

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Front Office experience
OPERA knowledge is an advantage
Enthusiasm & a true team player
Friendly and service oriented
Experience working with a culturally diverse team
A valid residence and working permit for the Netherlands is required
English speaking: Dutch is a plus
Willing to work different shifts, including weekends & holidays

Job Responsibility

Welcome and acknowledge all guests according to company standards
anticipate and address guests' service needs
thank guests with genuine appreciation
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
Process all payment types such as room charges, cash, checks, debit, or credit
Process all check-outs including resolving any late and disputed charges
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
To actively support other departments and act when assistance is needed
To ensure that the whole of hotel operations run smoothly from the guest perspective with the focus on guest services desk and breakfast / evening reception areas

What we offer

Travel discounts
free parking
travel allowance
25 holiday days
8% holiday allowance
Vertiq smiles Reward & Celebration program
Free use of on property gym
Recruitment bonus up to EUR 1000,- gross when you bring in a new Vertiquette
Guidance and training possibilities
A fun, spirited workplace

Fulltime

Front Office Crew Member

As the first point of contact for our guests, you'll play a crucial role in ensu...

Location

Netherlands , Amsterdam

Salary:

2510.00 - 2990.00 GBP / Month

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Front Office experience
OPERA knowledge is an advantage
Enthusiasm & a true team player
Friendly and service oriented
Experience working with a culturally diverse team
A valid residence and working permit for the Netherlands is required
English speaking: Dutch is a plus
Willing to work different shifts, including weekends & holidays

Job Responsibility

Welcome and acknowledge all guests according to company standards
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
Process all payment types such as room charges, cash, checks, debit, or credit
Process all check-outs including resolving any late and disputed charges
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
To actively support other departments and act when assistance is needed
Complete designated cashier and closing reports in the computer system
Ensure communication procedures are effective and efficient on a day-to-day basis
Actively communicate positively and effective between the reception team and the housekeeping team

What we offer

Travel discounts
Free parking
Travel allowance
25 holiday days
8% holiday allowance
Cycas smiles Reward & Celebration program
Free use of on property gym
Recruitment bonus up to EUR 1000,- gross when you bring in a new Cycadette
Cycas Savings: many discounts on a variation of online webshops
Guidance and training possibilities

Fulltime

Front Office Crew Member

At Moxy & Residence Inn Houthavens Amsterdam, managed by Cycas Hospitality and p...

Location

Netherlands , Amsterdam

Salary:

2510.00 - 2990.00 GBP / Month

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Front Office experience
OPERA knowledge is an advantage
Enthusiasm & a true team player
Friendly and service oriented
Experience working with a culturally diverse team
A valid residence and working permit for the Netherlands is required
English speaking: Dutch is a plus
Willing to work different shifts, including weekends & holidays

Job Responsibility

Welcome and acknowledge all guests according to company standards
anticipate and address guests' service needs
thank guests with genuine appreciation
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
Process all payment types such as room charges, cash, checks, debit, or credit
Process all check-outs including resolving any late and disputed charges
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
To actively support other departments and act when assistance is needed
To ensure that the whole of hotel operations run smoothly from the guest perspective with the focus on guest services desk and breakfast / evening reception areas

What we offer

Travel discounts
free parking
travel allowance
25 holiday days
8% holiday allowance
Cycas smiles Reward & Celebration program
Free use of on property gym
Recruitment bonus up to EUR 1000,- gross when you bring in a new Cycadette
Cycas Savings: many discounts on a variation of online webshops
guidance and training possibilities

Fulltime

Moxy Crew Member - Front Office

As a Moxy Crew Member, you’ll deliver engaging, efficient, and memorable guest e...

Location

United Kingdom , Slough

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Right to work in the UK
Numeracy, literacy & IT skills
Customer service and cash handling experience
Previous experience within a similar role within a hotel environment
Ability to work as part of a team
Strong communication skills
Assist others within and outside of immediate department
Ability to stand for prolonged periods of time
Flexibility, being able to start early, finish late and occasional night shifts
Self-motivated

Job Responsibility

Providing a warm, confident welcome at check-in and delivering a high-energy bar experience throughout the day and evening
Demonstrating full knowledge of hotel facilities, services, and promotions, actively maximising room and beverage sales
Promoting and enrolling guests into the Marriott Bonvoy loyalty programme, clearly communicating benefits and value
Anticipating guest needs and responding to requests promptly, professionally, and with personality
Operating Front Office and Beverage systems including PMS, POS, and payment platforms, ensuring accuracy at all times
Processing payments in line with company policy, maintaining accurate cash handling and float controls
Supporting room inventory management and contributing to occupancy and revenue optimisation
Managing guest communications, messages, and calls efficiently and in line with brand standards
Sharing local knowledge to enhance the guest experience and support destination discovery
Consistently delivering the Moxy service style — relaxed, modern, friendly, and authentic

What we offer

A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self
A workplace with over 220.000 colleagues worldwide
A family of associates with a work hard, play hard mentality
The best project you will ever work on is you! So let us help you grow with our guidance and training possibilities
Feed your wanderlust with discounts in over 7000 hotels

Fulltime

Front Office Crew Member Moxy Houthavens

At Moxy & Residence Inn Houthavens Amsterdam, part of Marriott Hotels & Resorts,...

Location

Netherlands , Amsterdam

Salary:

2510.00 - 2990.00 GBP / Month

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Front Office experience
Enthusiasm & a true team player
Friendly and service oriented
Experience working with a culturally diverse team
A valid residence and working permit for the Netherlands is required
English speaking: Dutch is a plus
Willing to work different shifts, including weekends & holidays

Job Responsibility

Welcome and acknowledge all guests according to company standards
anticipate and address guests' service needs
thank guests with genuine appreciation
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
Process all payment types such as room charges, cash, checks, debit, or credit
Process all check-outs including resolving any late and disputed charges
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
To actively support other departments and act when assistance is needed. To ensure that the whole of hotel operations run smoothly from the guest perspective with the focus on guest services desk and breakfast / evening reception areas
Complete designated cashier and closing reports in the computer system. Count bank at the beginning and end of shift. Balance and drop receipts according to accounting specification

What we offer

Salary range according to Horeca CAO
25 holiday days
8% holiday allowance
Travel allowance
Free parking
Vertiq smiles Reward & Celebration program
Free use of on property gym
Recruitment bonus up to EUR 1000,- gross when you bring in a new team member
The best project you will ever work on is you! So let us help you grow with our guidance and training possibilities
A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self!

Moxy Front Office Crew Member

As a Moxy Front Office Crew Member, you will be at the heart of the guest journe...

Location

United Kingdom , Slough

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous customer service, hospitality, retail, or front office experience is preferred but not essential
A positive attitude and passion for delivering outstanding guest experiences
Excellent communication and interpersonal skills
A confident and outgoing personality
Ability to multitask and thrive in a fast-paced environment
Strong teamwork skills and willingness to support different areas of the hotel
Flexible approach to shifts, including evenings, weekends, and public holidays
Fluency in English

Job Responsibility

Deliver exceptional guest service throughout the guest journey
Welcome guests with a warm and engaging check-in and check-out experience
Handle reservations, guest enquiries, and requests efficiently and professionally
Promote and sell hotel services, room upgrades, food and beverage offerings, and local experiences
Support the operation of the Moxy Bar, serving drinks and light food offerings when required
Act as a local expert, providing recommendations and information to guests
Resolve guest concerns promptly and professionally, ensuring guest satisfaction
Process payments and maintain accurate guest accounts
Maintain brand standards and ensure the front office and public areas are presented to the highest standards
Work collaboratively with all hotel departments to create a seamless guest experience

What we offer

Competitive salary and benefits package
Employee discounts across participating Marriott properties worldwide
Continuous training and development opportunities
Career progression opportunities within Vertiq Hospitality Partners
Free Healthcare Plan
Employee Assistance Programme
Recognition and reward programmes
Company pension scheme
Meals on duty
Uniform provided

Fulltime

Technical Events Manager

Our technicians enjoy the opportunities to work with innovative and cutting-edge...

Location

United Kingdom , London

Salary:

45000.00 - 50000.00 GBP / Year

Encore Global

Expiration Date

Until further notice

Requirements

High School Diploma, Mathematics and English GCSE or equivalent is preferred
Strong background in AV / Live events, while managing teams
Previous experience within the Service and Hospitality industry would be preferable
Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial

Job Responsibility

Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions
Along with the technicians you will prepare, rig and de-rig equipment prior to events within the hotel/venue and be available on-site for ad hoc technical issues. Main point of contact for clients on a day-to-day basis to ensure customer expectations and requirements are fulfilled
Pro-actively contact clients well in advance of their event to develop and build sales potential, interpret technical solutions, arranging meetings where necessary to establish their requirements
Build, establish and maintain a portfolio of standard set designs/visuals enabling the client to visualise the possibilities for a particular room
Maximising sales potential by up-selling services at every opportunity with the view of increasing turnover, i.e. increasing the different elements involved within conferences and events e.g. production, video editing etc
Participates in capture rate discussions and suggests ways to capture lost business
Monitors sales files to review upcoming groups and to ensure that sales processes are followed
Foster good relations with all sales team members to maximise new leads. Educate the team in terms of all Encore's services and introduce incentive schemes to encourage the team to distribute potential sales leads
Develop a database of clients who have visited the hotel/venue. Proactively correspond with clients after their event to pursue future business. Gain feedback on performance to improve on service
Ensure all areas of responsibility are within budget parameters and to negotiate preferential rates. Utilise all in-house services before out-sourcing i.e. crew & equipment. Be aware of turnover targets and actively strive to increase revenue

What we offer

Private Healthcare
Employee supported volunteering
Enhanced family leave provisions
Perkbox and Employee assistance Programme
Company sick pay
Employee recognition scheme
Generous employee referral scheme
Clearly defined Career path (and all the important support along the way)
Access to state-of-the-art technology
Global presence and opportunities worldwide

Fulltime

Service Foreman

The Service Foreman installs and repairs electrical wiring, fixtures and equipme...

Location

United States , Fort Collins

Salary:

37.00 - 53.00 USD / Hour

Interstates

Expiration Date

Until further notice

Requirements

High School diploma preferred
Has two to four years of experience or has completed coursework at a trade school or Technical College preferred
Must have 1-2 years experience in industrial motor controls and troubleshooting
Must also carry a current state journeyman’s electrical license valid in the state where application is submitted (or reciprocal) OR have 8000 recordable hours and ability to test in for the license within 6-months of hire date
Applicants must be permanently located in/around the office location or be willing to permanently relocate
Applicants must have reliable transportation and a valid driver’s license

Job Responsibility

Leadership – Capable of leading and motivating the team to achieve desirable project results and other goals
Displays a positive and enthusiastic attitude
Takes initiative to learn systems and processes
Positively embraces change
Supports the company values
Strong team builder
Proactively solves problems
Proactively works towards client satisfaction and develops solutions for client issues
Electrical and Construction Knowledge – Has an overall technical knowledge
Has a strong knowledge of NEC and local Codes

What we offer

401(k) Retirement Plan + Company Match
Health, Dental, and Vision Insurance Benefits (Short & Long-Term Disability, Group Life Insurance, and more)
Company Discount Perk Program (Access to discounts with renown brands across the country)
Paid Time Off & Holiday Pay, Flexible Schedule (Support work/life balance)
Bonus Incentives (End of Fiscal Year Incentives and Merit Increases)
Per Diem/Travel Pay or FAVR Program Benefits (as applicable)
Family & safety culture – a team that cares about you as a whole person, not just what you do at work
Advancement Opportunities unique to our employee's long-term goals
Company Issued Cordless Milwaukee Tool Kit
Continuing Education & Journeyman Licensing Renewal Assistance

Fulltime

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Front Office Crew Member

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