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The Front Office Coordinator manages the reception desk of our LA Office. They provide support to LA office staff as well as the organization as a whole by performing a variety of administrative, clerical, reception, facilities, and project-based tasks. The person in this role will act as the first point of contact for in-office interactions with employees and visitors. The Front Office Coordinator plays a vital role in maintaining a professional and welcoming office environment and ensuring efficient operations.
Job Responsibility:
Greets visitors, answers questions, and screens incoming calls
Receives, sorts, and routes all incoming and outgoing mail and deliveries
Responds to inquiries received via phone, mail, and/or email or appropriately routes them
Organizes and maintains paper and electronic files
Performs general administrative duties i.e. copying, faxing, filing, shredding
Coordinates, purchases, and tracks office and kitchen supplies, weekly office food orders, and meals
Maintains expense tracker and conducts monthly reconciliation of credit card expenses
Maintains conference rooms, kitchens, and common areas
Coordinates with other administrative staff to ensure reception coverage
Manages calendar appointments and schedules meetings as needed
Manages cleaning and inventory restock for company apartment
Trains and acts as a primary and secondary Floor Warden for LA Office Emergency Preparedness
Conducts internet research related to support tasks and summarizes findings
Inputs, maintains, and verifies accuracy of physical and digital administrative documentation and records
Assists with drafting, formatting, copy-editing, proof-reading, and fact-checking memos, reports, presentations, spreadsheets, and other documents
Assists with developing and improving company document templates
May participate in planning company events
Complies with company policies and with applicable laws and regulations
Supports upper management and performs other duties as assigned
Requirements:
0-2 years of experience in a related role
Courteous and professional in person and on the phone
Demonstrated aptitude and enthusiasm for learning
Demonstrated integrity, flexibility, and collaborative approach to work
Able to work occasional evenings and weekends
Able to use basic office equipment such as fax machine, copier, etc.
Able to maintain confidential records and information
Familiar with Microsoft Office Suite applications (Word, Excel, etc.), email, and internet browsers
Nice to have:
A Bachelor’s Degree
Ability to lift 20 lbs. and sit for long periods of time
Familiarity with office administrative and company policies and procedures
Familiarity with Emergency Preparedness and Employee Safety policies and procedures
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