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Front Office Coordinator

United States, Encinitas Employment contract · Job Posted July 04, 2026
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Job Description

A multi-specialty medical office is seeking an experienced Front Office Coordinator to oversee daily front desk operations while creating a welcoming experience for patients, providers, and visitors. This role is perfect for someone who enjoys working in a fast-paced healthcare environment and takes pride in keeping office operations organized and running efficiently.

Job Responsibility

  • Greet and check in patients while providing exceptional customer service
  • Schedule appointments and coordinate provider calendars
  • Verify insurance eligibility and update patient demographics
  • Collect copays and process patient payments
  • Answer high-volume phone calls and direct inquiries appropriately
  • Maintain electronic medical records and patient documentation
  • Coordinate referrals, authorizations, and medical records requests
  • Assist physicians and clinical staff with administrative support
  • Monitor front office workflow and identify opportunities to improve efficiency
  • Ensure HIPAA compliance and patient confidentiality standards are maintained

Requirements

  • 3+ years of front office experience within a medical practice or healthcare setting
  • Experience with electronic medical record systems such as Epic, eClinicalWorks, NextGen, or Athenahealth preferred
  • Knowledge of insurance verification and medical scheduling
  • Strong organizational and communication skills
  • Ability to multitask in a fast-paced patient care environment
  • Professional, compassionate, and team-oriented approach

Nice to have

Experience with electronic medical record systems such as Epic, eClinicalWorks, NextGen, or Athenahealth

What we offer

  • medical, vision, dental, and life and disability insurance
  • company 401(k) plan

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