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We are offering a long-term contract employment opportunity for a Front Office Clerk in Lewes and Milville, Delaware. This Front Office Clerk role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts for this Front Office Clerk.
Job Responsibility:
Answer and manage a multi-line phone system, ensuring the smooth flow of communication
Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally
Execute data entry tasks, keeping patient records up-to-date and accurate
Correspond via email, providing clear and concise information to patients and team members
Utilize strong interpersonal skills to build rapport with patients and enhance their experience
Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files
Schedule appointments, ensuring a well-coordinated flow of patients
Use your experience in customer-facing roles such as cashiers, bartenders, waiters, waitresses, etc., to enhance patient pacing and overall satisfaction.
Requirements:
Exceptional customer service skills
Strong interpersonal skills for interacting with clients and staff
Ability to organize files efficiently
Computer skills
Experience in customer-facing roles such as cashiers, bartenders, waiters, waitresses, etc.
What we offer:
medical, vision, dental, and life and disability insurance