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Front Office Associate

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
India, Bengaluru

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Front Office Associate position at Four Points by Sheraton Bengaluru Whitefield processing guest check-ins/check-outs, managing room assignments, handling payments, coordinating with housekeeping, operating telephone systems, and providing excellent guest service in a welcoming hotel environment.

Job Responsibility:

  • Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests
  • Secure payment
  • activate/reissue room keys
  • Ensure rates match market codes
  • Verify/adjust billing for guests
  • Communicate when guests are waiting for available rooms
  • Advise guest of messages
  • Clear departures in computer system
  • Coordinate with Housekeeping to track room status and guest concerns
  • File guest paperwork
  • Operate telephone switchboard station
  • Run daily reports, contingency lists, and credit card authorization reports
  • Provide directions and information to guests
  • Answer, record, and process all guest calls, requests, questions, or concerns
  • Arrange transportation for guests/visitors
  • Count and secure bank at beginning and end of shift
  • Cash guests' checks, process all payment types
  • Notify Loss Prevention/Security of any reports of theft

Requirements:

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
What we offer:
  • Equal opportunity employer
  • Valued and celebrated unique backgrounds
  • Supportive team environment
  • Welcome community
  • Global team membership

Additional Information:

Job Posted:
August 24, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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