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This is a key front-facing role where you’ll be the first point of contact for visitors, patients, volunteers and colleagues, helping to create a welcoming, professional and well-run environment every day. As a Front Office Assistant, you will play a vital part in supporting our reception and clinical administration teams.
Job Responsibility:
Welcoming all visitors, including patients, study participants, colleagues, contractors and guests
Ensuring the reception area is tidy, safe and welcoming at all times
Managing deliveries, post and liaising with couriers
Supporting the smooth running of reception cover, including managing breaks and absences
Identifying and reporting any facilities or maintenance issues
Providing general front-of-office and administrative support as required
Supporting wider office operations, contribute to continuous improvement, and help keep our workplace running efficiently
Requirements:
previous experience in a similar reception/front office role
responsible, reliable and trustworthy, with a strong eye for detail
experience in a face-to-face customer service or front-of-house role
communicates clearly, calmly and professionally with a wide range of people
motivated, hard-working and able to work with minimal supervision
positive, “can-do” attitude and enjoys problem-solving
confident using IT systems, particularly cloud-based Office 365 tools