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Front Office Application Support Tech Lead Analyst

https://www.citi.com/ Logo

Citi

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Location:
United Kingdom, London

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Apps Sup Tech Lead Analyst is a strategic professional responsible for providing advanced-level application support within the Front Office trading environment. The role requires partnering with multiple technology teams, analyzing complex business processes, and defining system objectives to ensure seamless integration and performance. The Analyst will also assess risk, identify vulnerabilities, propose solutions, and provide expert advisory services while adhering to compliance guidelines.

Job Responsibility:

  • Partner with multiple technology teams to ensure appropriate integration of functions to meet goals
  • Identify and define necessary system enhancements
  • Analyze existing system logic, identify problems, and recommend and implement solutions
  • Provide expertise in area and an advanced level of understanding of the principles of apps support
  • Formulate and define systems scope and objectives for complex, high impact application enhancements and problem resolution
  • Partner with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals
  • Work closely with Product Owners, Business Analysts and Systems Analysts to determine and document systems impacts and support requirements
  • Consider the implications of the application of technology to the current environment
  • Identify risks, vulnerabilities, and security issues
  • communicate impact
  • propose risk mitigation options
  • Act as advisor or coach to new or lower level analysts
  • Allocate work
  • Provide in-depth analysis with interpretive thinking to define problems and develop innovative solutions
  • Appropriately assess risk when business decisions are made
  • Drive compliance with applicable laws, rules, and regulations
  • Escalate, manage, and report control issues with transparency

Requirements:

  • Ability to work in a fast-paced environment (Front Office trading floor)
  • Highly experienced
  • Practical problem solving and strategic thinking skills
  • Demonstrated leadership, interpersonal skills and relationship building skills
  • Service oriented attitude
  • Experience working or leading requirement gathering efforts for multiple large development projects at one-time
  • Proficient using basic technical tools and systems (Unix, FIX & SQL)
  • Strong interpersonal and communication skills (dealing with traders)
What we offer:
  • 27 days annual leave (plus bank holidays)
  • A discretional annual performance related bonus
  • Private Medical Care & Life Insurance
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
  • Hybrid working model (up to 2 days working at home per week)

Additional Information:

Job Posted:
June 11, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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