Front Office And Housekeeping Supervisor, Marriott Bonvoy

Front Office And Housekeeping Supervisor

Marriott Bonvoy

Location:
Canada, Winnipeg

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

This position involves supervising and assisting with front office and housekeeping operations at Delta Hotels Winnipeg. Responsibilities include addressing guest needs, managing check-ins, coordinating with housekeeping, and maintaining service standards. Supervisory responsibilities involve hiring, training, coaching, and ensuring safety compliance.

Job Responsibility:

Assist staff with expediting problem payments
follow up with guest regarding satisfaction with guest-related issues
process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
process all payment types such as room charges, cash, checks, debit, or credit
set up accurate accounts for each guest upon check-in
anticipate sold-out situations and obtain satisfactory alternative accommodations
block rooms in the computer and identify designated requirements and requests
contact appropriate individual or department to resolve guest call, request, or problem
coordinate with Housekeeping to track readiness of rooms for check-in
review shift logs and document pertinent information
count bank at the beginning and end of shift
balance and drop receipts according to Accounting specifications
assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees
report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
maintain confidentiality of proprietary information
develop and maintain positive working relationships with others
ensure adherence to quality expectations and standards
stand, sit, or walk for an extended period of time
move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Requirements:

High school diploma or G.E.D. equivalent
at least 1 year of related work experience

What we offer:

Equal opportunity employment
inclusive workplace
accessibility accommodations
safety training and certifications
work within a global team

Additional Information:

Job Posted:
August 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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