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Looking for a job that offers the best of working both in and outdoors on the Central coast?, enjoying the fresh air and fun activities related to running a successful campground?, making sure guests have a relaxing time away from home? Then look no further than Ocean Mesa Campgrounds! Here at Ocean Mesa we have the benefit of a hybrid work place mixing both the jobs of a Park Ranger and Front Desk, some of these responsibilities include routine office/clerical responsibilities for our resort. You will also serve as the face of the resort as you interact with current and prospective guests who come to the office with questions and concerns or those you might come across performing outdoor campground responsibilities. Guest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the Resort Manager and other team members.
Job Responsibility:
Greet and welcome guests on the property, sort through and send resort comments, suggestions, and complaints to the Resort Manager
Check guests in and out for their reservations
Assist guests with making future reservations both in person and over the phone
Maintain petty cash fund
Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc
Ensure office supplies are sufficiently stocked and prepare supply orders as needed
Perform hourly camp checks to ensure guests are following park rules and checking for trespassers on property
Other duties as assigned
Requirements:
High School Diploma or GED
Administrative experience (preferred)
Strong customer service skills
Excellent telephone skills
Good problem-solving skills
Maintain a professional appearance
Intermediate to advanced computer proficiency, ability to use Microsoft Office Suite
RV resort office or hotel front desk experience, a plus
Nice to have:
Administrative experience
RV resort office or hotel front desk experience
What we offer:
Comprehensive Medical and Prescription coverage with multiple plan designs
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun Matching contribution
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance Program
Legal Assistance Program
Pet Insurance
Tuition Reimbursement program
Vacation RV Site Discounts for team members
Team Member Perks & Discount program
Paid Time off including holidays, vacations, personal, sick time, bereavement and pay for jury duty