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Front Office Administrative Assistant Happy Valley Family Dentistry, is looking for a Business Assistant to join our team.
Job Responsibility:
Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with the providers and team to implement Heartland Dental systems to optimize office potential
Requirements:
Experience working in a fast-paced and customer-centric environment
Excellent communication and organizational skills
1+ years of experience in a dental or medical setting
Ability to train if holds front office experience
1+ years of experience with insurance billing and accounts receivable
Dentrix or other dental software experience
Must be positive, bubbly, and great first impression and face of the office for our patients
Strong customer service
Ability to perform essential duties satisfactorily with or without reasonable accommodation
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in-person) periodically throughout the year
A tuberculosis (TB) test is required for all new hires in dental office positions
What we offer:
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
Front loaded education and training, providing you the opportunity to develop to your full potential
Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential