Front of house team member Job at Benugo (Drumnadrochit)

Job Description

We are seeking an enthusiastic and professional Front of House team member to join our organisation in Drumnadrochit, United Kingdom. In this role, you will be the welcoming face of our establishment, delivering exceptional service and creating memorable experiences for our guests. Working collaboratively with our hospitality team, you will ensure seamless operations whilst maintaining the highest standards of presentation and customer care. Your friendly demeanour, attention to detail, and commitment to excellence will be instrumental in supporting our mission to provide outstanding hospitality.

Job Responsibility

Greet guests warmly and professionally, ensuring a positive first impression and creating an inclusive atmosphere
Serve food and beverages to guests with maximum efficiency, speed and attentiveness throughout service periods
Maintain impeccable standards of cleanliness and presentation across all dining areas, furniture and tableware
Prepare and present hospitality offerings in designated spaces in an organised and visually appealing manner
Operate till systems and process payments accurately and securely
Assist with stock management, ordering and receipt of deliveries as required
Leave hospitality areas clean, organised and ready for subsequent service or events

Requirements

Enthusiastic and professional
Friendly demeanour
Attention to detail
Commitment to excellence
Ability to work autonomously and take initiative
Ability to manage multiple tasks simultaneously whilst maintaining composure and delivering service under pressure
Ability to resolve customer service issues promptly and professionally, demonstrating empathy and problem-solving skills
Ability to collaborate effectively with kitchen staff, management and colleagues
Ensure compliance with health, safety and licensing regulations, particularly regarding the service of alcoholic beverages

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Front of house team member

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