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Front of House Team Leader

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360 Resourcing Solutions

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Location:
United Kingdom , Harrogate

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Contract Type:
Not provided

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Salary:

29367.36 GBP / Year
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Job Description:

An opportunity has arisen in our Front of House team, and we are looking for a Front of House Team Leader to join us at Bettys Café Tearooms in Bettys Harrogate. As a Front of House Team Leader, you will be responsible for achieving excellence in customer service, engaging and motivating a team, as well as maintaining the highest brand, food hygiene and health & safety standards, all within a fast-paced environment. This is a 6 month fixed term Full Time role working 37.5 hours over 5 days. The start and finish times can vary depending on opening hours of the branch, this may include some early mornings or later finishes with a normal shift length of 8.5 hours per day (no split shifts.) You will be required to work at least one day at the weekend every week.

Job Responsibility:

  • Achieving excellence in customer service
  • Engaging and motivating a team
  • Maintaining the highest brand, food hygiene and health & safety standards within a fast-paced environment

Requirements:

  • Background in customer service or hospitality
  • Experience in managing and motivating a team
  • Good communication skills
  • Ability to work well with others
  • Desire to learn about products and share knowledge with customers
  • Some knowledge of food safety and health and safety procedures
What we offer:
  • Free meals, drinks and snacks while at work
  • Quarterly discretionary profit-share bonus
  • Holiday allowance with the option to buy and (in some cases) sell additional days
  • Company-wide employee discounts
  • Access to health cash plan
  • Wellbeing support
  • Company funded counselling
  • Enrolment in the company pension
  • Range of development opportunities
  • External training programmes
  • Apprenticeships
  • Internal 1:1 coaching schemes

Additional Information:

Job Posted:
January 06, 2026

Expiration:
January 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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