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360 Resourcing Solutions Logo 360 Resourcing Solutions · -

Front of House Security Officer Receptionist

United Kingdom, Leicester 12.81 GBP / Hour · Job Posted March 26, 2026
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Job Description

You will undertake a crucial role for the business by ensuring consistent service delivery on site in a professional manner, handling incidents in a professional and organised manner whilst always adhering to escalation procedures. You need to take an active role in enhancing the delivery of security operations by ensuring all tasks are completed by all relevant departments but to also understand the culture fully at site.

Job Responsibility

  • High standards of performance, professionalism, and customer service at all times
  • Full compliance with operational instructions (e.g. alarm responses, building access, Production) and external regulations
  • Reporting/Escalating issues following Chain of Command
  • Produce clear, logical, and well-written operational reports to required timeframes
  • To be fully conversant with site systems and procedures
  • Support Corps Security and site management teams in identifying and implementing service improvements
  • To build relationships with internal and external guests to enhance the security provision
  • To have a deep understanding of all changes in building occupiers, set up and productions
  • and to ensure information is passed both upwards and cascaded downwards
  • Liaise with supervisors and both Corps Security and management with regards to building maintenance and H&S issues
  • Ensure all policies and procedures are followed
  • Providing immediate response in the event of any minor/major incidents, ranging from responding to medical incidents, fire alarm activation/evacuations and crisis response
  • Any other admin duties that the Duty Security Managers, Supervisors, or clients deems necessary or commensurate with the position

Requirements

  • Excellent communication skills and a strong customer focus
  • A valid SIA Front-Line License - essential
  • A Full UK Manual Driving License - essential
  • Demonstrate Front of House Experience - essential
  • Confidence and ability to establish and maintain good and effective working relationships at all levels
  • Ability to work to deadlines, multitasking and working under pressure
  • Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
  • Able to achieve vetting to BS7858 Standards

What we offer

  • Company sick pay scheme
  • Paid SIA license renewals
  • Enhanced Family Leave Pay
  • Cycle to Work Scheme
  • High staff discounts & rewards scheme
  • Access to Digital GP
  • Excellent pension scheme
  • Death in Service - £5000
  • Recruitment bonus scheme
  • New business lead scheme
  • Employee assistance programme
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