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Anabas is currently seeking to employ an experienced Receptionist to carry out reception duties to provide an exceptional client experience through the delivery of their duties to one of our prestigious clients in the central of London. A high standard of service delivery is expected, and you will have the ability to understand what is needed to ensure our client requirements are met.
Job Responsibility:
Meet and greet all visitors approaching the desk in a friendly, personalised and professional manner
Sign in all visitors using the visitor management system
Contact hosts to make them aware of their guest arrival
Ensure all incoming calls for the client business are always handled efficiently and courteously following the site-specific process
Manage client floor meeting room books and hospitality requests in line with requires procedures
Work seamlessly with our catering provider to ensure all hospitality and events catering orders are delivered to the highest standard
Ensure all meeting rooms are set up and checked prior to the start of all meetings and reset at the end to ensure meeting rooms are always in a state of readiness
Manage all client employee enquiries
Ensure visitor passes for events and client meetings have been prepared correctly where required
Work closely with the other Anabas team members on site in a one team approach to ensure seamless service to the client fostering a “See it, Own it, Fix it” mentality
Always keep the desk clean and tidy
Ensure emails are responded in a professional and timely manner, managing the client external email mailboxes, redirecting and forwarding as required
Deal with lost and found property in accordance with site policy
Report any maintenance issues via the client CAFM system
Deal with any reasonable requests from Anabas Management team
Support and promote the values of Anabas and Client
Perform other duties as assigned by your Manager / Supervisor
Take reasonable care of your own health and safety, and that of others, ensuring you comply with all Health & Safety procedures
Work in line with Equality & Diversity policy and report any incidents that are against the spirit of an inclusive work environment
Support company policies, ensuring full compliance with the procedures that accompany these
Requirements:
Experience working as a receptionist in a corporate office environment
Exceptional organisation and communication skills
Ability to work in a fast-paced environment in which you can maintain an exceptional level of service whilst managing multiple tasks
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