Front Of House Receptionist

• Greet visitors and clients in a friendly and professional manner, ensuring a positive first impression
• Manage incoming calls, direct enquiries appropriately, and handle general correspondence efficiently
• Maintain the reception area, ensuring it remains tidy, welcoming, and well-organised
• Assist with administrative duties such as data entry, filing, and scheduling appointments
• Coordinate with other departments to facilitate smooth daily operations
• Handle incoming and outgoing mail and deliveries accurately
• Support event organisation and logistical arrangements as required
• Ensure compliance with health and safety policies within the reception area

• Previous experience in a reception or front-of-house role is preferred
• Excellent verbal and written communication skills
• Strong organisational and multitasking abilities
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Professional and approachable demeanour with a customer-focused attitude
• Ability to remain calm and efficient under pressure
• Good attention to detail and accuracy in administrative tasks
• Relevant certifications such as First Aid or Customer Service qualifications are advantageous
• Strong interpersonal skills and the ability to work well within a team
• Be flexible in work patterns, weekend work will be required as will early and late shifts
• Due to the location of the role, a car driver is required

Relevant certifications such as First Aid or Customer Service qualifications are advantageous