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Barclays Logo Barclays · Office Administration

Front of House Receptionist

United Kingdom, London · Job Posted March 13, 2026
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Job Description

Join us as a Front of House Receptionist at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To provide exceptional customer service, responsible for welcoming visitors, handling incoming calls, and providing administrative support to staff, and managing the visitor experience.

Job Responsibility

  • Maintenance of a visitor logbook and issue visitor badges as required
  • Answering calls promptly and professionally, identifying the caller and their request
  • Handling mail and courier services, including sorting, distributing, and dispatching mail items
  • Provision of administrative support to staff, such as answering phones, taking messages, and scheduling appointments
  • Handling customer inquiries and non-regulatory complaints with courtesy, patience, and professionalism.

Requirements

  • Previous experience in a reception or front-of-house role
  • Strong communication skills and ability to deal with high-pressure situations, ensuring smooth front desk operations
  • Strong organisational skills and the ability to prioritise tasks and ability to meet deadlines.

Nice to have

  • Proficient in additional languages to provide a service to a wider range of customers
  • Experience with room booking systems such as Condeco, ensuring efficient scheduling and management meeting space
  • Ability to use various management systems to streamline daily operations.

What we offer

  • Supporting active commuters (cycle hire, parking, showering and changing facilities)
  • CoSpace drop-in co-working space
  • Wellness Suite (gym, exercise studios, personal training, massage therapy)
  • Advanced trading floors
  • Hybrid working.
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