Front of House Receptionist Facilities Assistant

• Provide a professional and courteous welcome to all visitors
• Proactively engage with occupiers and visitors
• Build and maintain strong relationships with stakeholders
• Oversee visitor management and coordinate adherence to security protocols
• Manage client floor meeting room bookings and hospitality requests
• Support and monitor Visitor Management System
• Ensure visitor passes for events and client meetings are prepared correctly
• Maintain a high standard of service and identify improvement opportunities
• Monitor requests to Reception and Facilities e-mail address and resolve queries
• Work closely with other team members in a one team approach
• Keep the desk clean and tidy
• Deal with reasonable requests from Anabas Management team
• Act as a fire marshal and assist with building evacuations
• Conduct daily floor walks and regular audits
• Ensure all meeting rooms are set up, checked, and reset
• Support team to resolve faults, issues, and concerns promptly using systems like QFM, WAP
• Coordinate logistics and movement of items around the building
• Liaise internally with helpdesk and events support
• Ensure compliance with Health & Safety and Environmental standards
• Take reasonable care of own health and safety and that of others
• Work in line with the Equality & Diversity Policy
• Carry out responsibilities using the Anabas values
• Support all company policies and adhere to approved operational procedures

• 2 years experience in the corporate Front of House and FM industry
• SIA licence required
• BS7858 security vetting clearance

SIA licence is desirable

• 33 days holiday per year including Bank Holidays
• Employee Assistance Programme
• Recognition and Reward scheme
• Life Insurance 1 X annual salary
• Cycle 2 Work scheme
• Recommend a friend scheme
• Company events
• Training & development opportunity