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Front of House Operative and Coordinator

United Kingdom, Reading Employment contract 13.45 GBP / Hour · Job Posted March 12, 2026
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Job Description

Are you a people‑person who loves creating great first impressions? Do you enjoy being the friendly, organised, and reliable face of a workplace? If you're passionate about customer service and thrive in a busy, varied environment, we'd love to hear from you! We're looking for a Front of House Operative and Coordinator to join our team in Reading - someone who will bring warmth, professionalism, and exceptional service to every interaction. In this role, you'll be at the heart of our daily workplace experience. From welcoming visitors to coordinating essential office services, you'll ensure everything runs smoothly while delivering outstanding support to colleagues and guests.

Job Responsibility

  • Provide a warm, confident welcome to all visitors and staff
  • Create a positive, professional atmosphere at reception at all times
  • Support guests with check‑ins, storing personal items, and general enquiries
  • Manage the Front of House email inbox and switchboard calls
  • Build strong relationships with clients, visitors, and internal teams
  • Prepare and reset meeting rooms to a high standard
  • Coordinate catering and refreshment services
  • Assist with event and room setups as required
  • Handle incoming and outgoing mail, DX, courier bookings, and deliveries
  • Complete scanning, filing, and document processing tasks
  • Manage stock levels for office supplies, catering, and IT peripherals
  • Support archive collections and ensure accurate audit trails
  • Carry out regular stock checks and reorder consumables when needed
  • Follow all health and safety procedures
  • Complete mandatory training within required timeframes
  • Report and escalate any safety concerns promptly

Requirements

  • Previous experience in Front of House, Corporate Receptionist & Customer Service
  • A natural communicator with a warm, professional manner
  • Someone who stays calm, organised, and helpful - even on busy days
  • A proactive, solution-focused mindset
  • Ability to multitask and adapt to different tasks throughout the day
  • Strong teamwork and a positive attitude

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