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Are you a people‑person who loves creating great first impressions? Do you enjoy being the friendly, organised, and reliable face of a workplace? If you're passionate about customer service and thrive in a busy, varied environment, we'd love to hear from you! We're looking for a Front of House Operative and Coordinator to join our team in Reading - someone who will bring warmth, professionalism, and exceptional service to every interaction. In this role, you'll be at the heart of our daily workplace experience. From welcoming visitors to coordinating essential office services, you'll ensure everything runs smoothly while delivering outstanding support to colleagues and guests.
Job Responsibility:
Provide a warm, confident welcome to all visitors and staff
Create a positive, professional atmosphere at reception at all times
Support guests with check‑ins, storing personal items, and general enquiries
Manage the Front of House email inbox and switchboard calls
Build strong relationships with clients, visitors, and internal teams
Prepare and reset meeting rooms to a high standard
Coordinate catering and refreshment services
Assist with event and room setups as required
Handle incoming and outgoing mail, DX, courier bookings, and deliveries
Complete scanning, filing, and document processing tasks
Manage stock levels for office supplies, catering, and IT peripherals
Support archive collections and ensure accurate audit trails
Carry out regular stock checks and reorder consumables when needed
Follow all health and safety procedures
Complete mandatory training within required timeframes
Report and escalate any safety concerns promptly
Requirements:
Previous experience in Front of House, Corporate Receptionist & Customer Service
A natural communicator with a warm, professional manner
Someone who stays calm, organised, and helpful - even on busy days
A proactive, solution-focused mindset
Ability to multitask and adapt to different tasks throughout the day