Front of House Officer, Office Angels

Office Angels

Location:
United Kingdom, Bradford

Category:
Education

Contract Type:
Not provided

Salary:

13.00 - 13.50 GBP / Hour

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Job Description:

Temporary Front of House Officer position in the Education Sector providing exceptional customer service in a vibrant, student-centred environment

Job Responsibility:

Be the First Point of Contact: Greet students, staff, and visitors with a warm welcome
Handle Enquiries: Assist with inquiries via face-to-face interactions, phone calls, emails, web chat, and social media
Support Student Applications: Help students navigate the application and enrolment processes with accurate data entry
ID Management: Issue ID cards and manage visitor logs with precision
Financial Guidance: Provide information on fees and signpost available financial support services
Record Maintenance: Keep GDPR-compliant records and contribute to team KPIs
Collaborate for Success: Work alongside internal departments to ensure a seamless student experience

Requirements:

Previous experience in a customer-facing role
Strong communication and interpersonal skills
Confident in using Microsoft Office and CRM systems
Highly organised with excellent attention to detail
Capable of following processes and working both independently and as part of a team
Proactive, solution-oriented, and adaptable to changing priorities
Committed to confidentiality, equality, and safeguarding practises
DBS required

Additional Information:

Job Posted:
November 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Front of House Officer