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14forty Logo 14forty · Hospitality and Tourism

Front of House Meeting and Events Coordinator

United Kingdom, Leeds Employment contract 30000.00 GBP / Year · Job Posted January 25, 2026
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Job Description

Rapport is recruiting a Front of House Meeting and Events Coordinator who is passionate about delivering great service to our clients and their visitors.

Job Responsibility

  • Provide a warm, courteous and prompt response to telephone enquiries
  • Respond in a timely and professional way to all email correspondence
  • Ensure correct booking details are taken from bookers and recorded accurately in the room booking system
  • Have a full understanding of the room capacities, facilities and set-up options to maximise the space available on the meeting room floors
  • Have a full understanding of the hospitality provision in the client meeting rooms, including the Restaurant and Private Dining Room menu options
  • Liaise and communicate with other team members and other service departments in a clear and timely manner to ensure service delivery and team work

Requirements

  • At least 1 year of experience in a customer-focused role within a luxury environment or corporate setting
  • Be approachable, dynamic, and detail-oriented, with strong organisational skills and a passion for service excellence and innovation
  • Communicate clearly and confidently, building rapport easily with clients, guests, and team members
  • Cultivate strong, long-lasting relationships with colleagues and clients through professionalism and warmth
  • Demonstrate operational efficiency and a commitment to maintaining the highest service standards
  • Share Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together

What we offer

  • Exclusive travel and grocery discounts
  • Life assurance
  • Cash rewards
  • Contributory pension scheme
  • Wellness programs
  • Employee Assistance Program
  • Digital GP services
  • Learning and development opportunities
  • WOW Awards for peers
  • One paid day off annually to support a cause
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