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Front of House Manager

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360 Resourcing Solutions

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Location:
United Kingdom , Edinburgh

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

31000.00 - 33000.00 GBP / Year
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Job Description:

Manahatta is a glamorous cocktail bar that brings the exciting, unmistakable beat of New York to the UK. Manahatta always has energy and vibrancy and just like the city that never sleeps, it is always full of life. The Front of House Manager is the face of the business and is highly influential in ensuring every guest and team member has a fantastic experience through exquisite organisation and guest focus.

Job Responsibility:

  • Lead a Front of House team that focuses on the needs of the guest and strives to deliver and exceed that expectation
  • Achieve and maintain a guest focussed environment, ensuring the guest journey is always adhered to
  • Remain customer focused and deal with complaints with empathy and according to company protocol
  • Welcome and coach new starters, to help them integrate into the team faster and understand their role sooner
  • Attend all relevant training sessions and meetings to ensure you understand all aspects of your work
  • To ensure your knowledge of products and practices are of the highest standard
  • Coach others, particularly newer members of the team to ensure standards are maintained, and they can deliver key tasks
  • Run relevant training sessions with your team to proactively or retroactively improve standards, processes, skills or sales
  • To ensure correct staffing levels are in place in accordance with the level of business, to maximise food and drink sales and to achieve wage budgets

Requirements:

  • Previous people management and hospitality experience is essential
  • Hard-working hospitality professional
  • Can lead an amazing floor team
What we offer:
  • A generous bonus structure
  • Team discount for you and up to 3 friends at all of our 3 brands – Manahatta, Banyan and Box – in any of our locations
  • Invitation to company events
  • Frequent team card top ups
  • Access to 40% of earned wages before pay day
  • Free and confidential wellbeing support 24/7
  • Team-based incentives, rewards and recognition
  • Individual recognition including Employee of the Quarter rewards
  • Trip incentives
  • Extensive paid training programme
  • Career development highly encouraged

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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