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Front of House Manager / Brand Ambassador Manager

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360 Resourcing Solutions

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Location:
Ireland , Blanchardstown

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Category:

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Contract Type:
Not provided

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Salary:

15.50 GBP / Hour

Job Description:

As a Front of House Manager / Brand Ambassador Manager, you’ll be the leader of guest experience and the emotional culture of the restaurant. This isn’t just about managing service — it’s about shaping how every guest feels when they walk through our doors. You’ll lead from the front, inspire your team, and ensure every interaction delivers on our core experience promises: Feel Special. Feel Valued. Feel Joy Always.

Job Responsibility:

  • Lead and Develop the Brand Ambassador Team
  • Own the Guest Experience Strategy
  • Bring Our Core Values to Life
  • Lead Guest Service Management
  • Maintain Energy Under Pressure
  • Protect and Elevate the Brand

Requirements:

  • A natural passion for people and guest experience
  • Previous leadership experience in a customer-facing environment
  • Strong coaching and performance management skills
  • Excellent communication and conflict resolution ability
  • Confidence to lead visibly on the restaurant floor
  • Calm, composed leadership in fast-paced environments
  • A drive to build positive team culture and joyful guest moments

Nice to have:

  • Experience in hospitality or quick-service restaurant management
  • Experience leading service excellence or guest experience initiatives
  • A track record of improving guest satisfaction scores
What we offer:
  • Flexible shifts that work around your lifestyle
  • Sunday Premium +25%
  • Free meal on shift + staff discount off duty
  • Clear career progression and leadership development opportunities
  • Paid training and full uniform provided
  • Gym and retail discounts
  • Access to an employee perks platform

Additional Information:

Job Posted:
March 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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