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Front of house lead

Aramark UK

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Location:
Ireland, Leopardstown

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

To assist in the management of the restaurant and employees, deputizing in the absence of the respective management team.

Job Responsibility:

  • In conjunction with the management team, coordinate all staff requirements and rota’s for all vital duties, under your remit
  • Resolve customer complaints regarding food service
  • Train employees in food preparation, and in service, sanitation, and safety procedures
  • Observe and evaluate workers and work procedures to ensure quality standards and service
  • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards
  • Perform personnel actions, such as hiring and exiting employees, providing employee orientation & training, and conducting supervisory schedules and timesheets
  • Set up and clear up of events and functions, & provision of employee cover
  • To implement and maintain the highest standards in food hygiene, service & presentation (HACCP & Health & Safety Legislation)
  • To own the service of food and drink at each service point during service
  • Be always customer-focused and conduct the service in a friendly and professional manner
  • Assist with service within the Department as requested, including front of house duties during busy periods
  • Advise management of any recommendations to style of service, menus, etc. to ensure that the department's operation stays driven and current in its approach
  • Maintain an inventory of light equipment, including crockery. Assist with the monthly stock take
  • Undertake training to enhance and improve personal skills and knowledge
  • Handling cash transactions and ensuring the accurate cash handling procedures are followed in accordance with company procedure
  • Maintain personal hygiene and appearance to a high standard
  • Comply and assist in the promotion and implementation of the company’s policies and procedures
  • use appropriate corporate tools to drive engagement
  • Any other reasonable duties as requested by your line manager

Requirements:

  • Ability to lead, empower and form working relationships with team members
  • Use of IT packages such as Word, Excel, stock ordering packages etc
  • A keen interest in food and service
  • Excellent communication and customer service skills
  • Flexibility regarding shifts and weekend work and ability to work on own initiative
  • Solid understanding of Food Hygiene including HACCP
  • Financial understanding of food and labor
  • Dedication and self-motivation
  • Good timekeeping
  • Courteous manner
  • Previous management experience
  • Two years’ experience in a catering environment

Additional Information:

Job Posted:
December 19, 2025

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