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paretofm Logo paretofm · Office Administration

Front of House Host

United Kingdom, London Employment contract 32000.00 GBP / Year · Job Posted March 26, 2026
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Job Description

We’re looking for a confident and professional Front of House Host to deliver an outstanding workplace and visitor experience within a high-quality corporate environment. This is a high-impact, client-facing role where you’ll be the first impression of the business — creating a warm, welcoming atmosphere while ensuring reception and meeting room operations run seamlessly. If you’re organised, proactive, and take pride in delivering exceptional service, this is a fantastic opportunity to be part of a professional and supportive team.

Job Responsibility

  • Deliver a warm, professional welcome to all visitors and guests
  • Ensure the reception area is immaculate, well-presented and fully stocked at all times
  • Maintain a consistent and visible presence at the front desk
  • Notify hosts promptly of guest arrivals and manage waiting times effectively
  • Offer refreshments and ensure guests are comfortable while waiting
  • Coordinate visitor access and passes with building reception and internal teams
  • Support cloakroom services and assist with hospitality requirements
  • Manage the reception inbox, ensuring all queries are responded to promptly
  • Review daily bookings and communicate requirements to relevant teams
  • Manage and approve meeting room bookings via Outlook
  • Handle same-day requests including rooms, equipment and visitor arrangements
  • Produce daily reports on equipment and meeting room requirements
  • Coordinate weekly office services such as flower arrangements and presentation standards
  • Set up meeting rooms to a high, consistent standard
  • Manage event bookings, room changes and last-minute adjustments
  • Send reminders to hosts for key or high-profile bookings
  • Carry out regular floor walks to ensure rooms are clean, stocked and ready
  • Conduct daily occupancy checks across floors
  • Escort visitors, contractors and employees as required
  • Support workplace services such as locker management and leaver processes
  • Act as a central point of contact for workplace queries and support requests

Requirements

  • A strong customer service mindset with a friendly, professional approach
  • Excellent communication and organisational skills
  • Ability to multitask and stay calm under pressure
  • High attention to detail and pride in maintaining a premium environment
  • Confident using Outlook, booking systems and general office software
  • A proactive, team-oriented attitude

What we offer

  • Be part of a high-quality, professional workplace environment
  • Work within a supportive and collaborative team
  • A varied, people-focused role where no two days are the same
  • Opportunity to build experience within corporate workplace and facilities services
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