Front of House Host Job at paretofm (London)

Front of House Host

paretofm

Location:
United Kingdom , London

Category:
Office Administration

Contract Type:
Employment contract

Salary:

32000.00 GBP / Year

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Job Description:

We’re looking for a confident and professional Front of House Host to deliver an outstanding workplace and visitor experience within a high-quality corporate environment. This is a high-impact, client-facing role where you’ll be the first impression of the business — creating a warm, welcoming atmosphere while ensuring reception and meeting room operations run seamlessly. If you’re organised, proactive, and take pride in delivering exceptional service, this is a fantastic opportunity to be part of a professional and supportive team.

Job Responsibility:

Deliver a warm, professional welcome to all visitors and guests
Ensure the reception area is immaculate, well-presented and fully stocked at all times
Maintain a consistent and visible presence at the front desk
Notify hosts promptly of guest arrivals and manage waiting times effectively
Offer refreshments and ensure guests are comfortable while waiting
Coordinate visitor access and passes with building reception and internal teams
Support cloakroom services and assist with hospitality requirements
Manage the reception inbox, ensuring all queries are responded to promptly
Review daily bookings and communicate requirements to relevant teams
Manage and approve meeting room bookings via Outlook
Handle same-day requests including rooms, equipment and visitor arrangements
Produce daily reports on equipment and meeting room requirements
Coordinate weekly office services such as flower arrangements and presentation standards
Set up meeting rooms to a high, consistent standard
Manage event bookings, room changes and last-minute adjustments
Send reminders to hosts for key or high-profile bookings
Carry out regular floor walks to ensure rooms are clean, stocked and ready
Conduct daily occupancy checks across floors
Escort visitors, contractors and employees as required
Support workplace services such as locker management and leaver processes
Act as a central point of contact for workplace queries and support requests

Requirements:

A strong customer service mindset with a friendly, professional approach
Excellent communication and organisational skills
Ability to multitask and stay calm under pressure
High attention to detail and pride in maintaining a premium environment
Confident using Outlook, booking systems and general office software
A proactive, team-oriented attitude

What we offer:

Be part of a high-quality, professional workplace environment
Work within a supportive and collaborative team
A varied, people-focused role where no two days are the same
Opportunity to build experience within corporate workplace and facilities services

Additional Information:

Job Posted:
March 26, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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