Front Of House Executive Job at Office Angels (City of London)

Front of House Executive

Our client is a dynamic player in the Construction & Real Estate industry, commi...

Location

United Kingdom , City of London

Salary:

Not provided

Office Angels

Expiration Date

Until further notice

Requirements

Strong customer service skills and a cheerful demeanour
Excellent communication skills, both verbal and written
Previous experience in a reception or administrative role
Proficiency in using CRM systems and standard office software
Ability to manage multiple tasks and prioritise effectively

Job Responsibility

Deliver 5-star customer service to all tenants and visitors
Greet tenants daily and leave a positive, warm impression
Welcome visitors and guide them to the appropriate contacts
Maintain an organised and presentable reception area
Handle daily post and deliveries efficiently
Build strong relationships with clients for ongoing support
Respond to queries and facilitate maintenance requests
Host seasonal client events in the reception area
Conduct daily visual standards checks throughout the building
Communicate effectively with the Executive Team to coordinate tasks

What we offer

20 days paid holiday, increasing with length of service (up to 25 days max)
3 additional days off between Christmas & New Year
Monthly company social events
Access to Perkbox benefits and Perkbox Medical

Fulltime

Guest Experience Manager

The Guest Experience Manager at The Soho Grand Hotel is a high energy, hospitali...

Location

United States , New York

Salary:

75000.00 - 80000.00 USD / Year

Soho Grand Hotel

Expiration Date

Until further notice

Requirements

Hotel management: 2 years (Preferred)
Hospitality: 2 years (Preferred)
Experience in managing training schedules and budgets
A proven track record of training program development and management
Must possess solid guest service, communication and presentation skills
Experience in monitoring review sites ensuring to respond to comments and queries in a timely manner
Proven work experience in front of house and back of house day-to-day hotel operations
Ability to communicate with excellent written and oral communication skills
Ability to work well with all levels of internal management and team as well as outside clients
Ability to share the feedback and online reviews with appropriate departments coaching when necessary

Job Responsibility

Forge relationships with guests to build loyalty by executing an experience that exceeds their expectations
Makes and confirms hotel reservations and send amenities when needed for VIPs
Setting up VIP and Guest arrivals, including but not limited to sourcing amenities, bulletins and blocking per preference
Sending pre-arrival welcome emails
Welcoming Guests: presence in lobby, greeting and checking in VIPs
Inspect VIP guest rooms, Special Event set-ups and spaces
Source & set up special amenities
Support guest needs throughout all Departments, ensure communication is set to succeed
Manage Guest Experience Survey platform, guest feedback and all review sites
Check-in on guests during their stay and pre-departure, facilitate service needs

What we offer

401(k) plan (matching after 1 year)
Dental insurance
Health insurance
Paid time off
Vision insurance

Fulltime

Guest Experience Manager

The Guest Experience Manager at The Roxy Hotel is a high energy, hospitality pro...

Location

United States , New York

Salary:

70000.00 - 75000.00 USD / Year

The Roxy Hotel New York

Expiration Date

Until further notice

Requirements

Hotel management: 1 year (Preferred)
Hospitality: 1 year (Preferred)
Experience in managing training budgets
A proven track record of training program development and management
Must possess solid guest service, communication and presentation skills
Assist with amenities, all special requests, reconfirm details
Experience in monitoring review sites ensuring to respond to comments and queries in a timely manner
Proven work experience in front of house and back of house day-to-day hotel operations
Ability to communicate with excellent written and oral communication skills
Work well with all levels of internal management and team as well as outside clients

Job Responsibility

Forge relationships with guests to build loyalty by executing an experience that exceeds their expectations
Makes and confirms hotel reservations and send amenities when needed for VIPs
Setting up VIP and Guest arrivals, including but not limited to sourcing amenities, bulletins and blocking per preference
Sending pre-arrival welcome emails
Welcoming Guests: presence in lobby, greeting and checking in VIPs
Inspect VIP guest rooms, Special Event set-ups and spaces
Source & set up special amenities
Support guest needs throughout all Departments, ensure communication is set to succeed
Manage Guest Experience Survey platform, guest feedback and all review sites
Check-in on guests during their stay and pre-departure, facilitate service needs

What we offer

401(k) plan (matching after 1 year)
Dental insurance
Health insurance
Paid time off
Vision insurance

Fulltime

Events Manager

We’re looking for an Events Manager to lead Morning Brew’s virtual and in-person...

Location

United States , New York

Salary:

85000.00 - 90000.00 USD / Year

Morning Brew Inc.

Expiration Date

Until further notice

Requirements

3–5 years of experience in event management, experiential marketing, or brand activations
Experience with both in-person and virtual events
Familiarity with event management software (Splash, Slido etc.)
Excellent organizational skills, with the ability to manage multiple projects simultaneously
Strong communicator and collaborator, with a customer-first mindset and ability to liaise with clients
A creative problem-solver who thrives in fast-paced environments
Proactive, entrepreneurial spirit with a track record of taking initiative
Flexibility to travel and work early morning and evenings as needed

Job Responsibility

Design & Execute: Plan and deliver in-person and virtual events across Brew’s professional and consumer brands — from large-scale summits to roundtables, live podcasts, and activations
Own Logistics: Manage end-to-end production — venues, catering, AV, signage, run-of-show, and more
Bring Ideas to Life: Lead the logistics of creative brand activations that surprise and delight our audiences
Cross-Team Collaboration: Partner with Programming, Creative, and Growth teams to ensure logistics and programming align with Brew’s mission and community
Event Platforms: Manage event registration setup, virtual event configuration, and high-level audience reporting post-event
Lead on Site: Act as the go-to for on-site and virtual execution, ensuring smooth front-of-house and back-of-house operations
Independent Ownership: Grow into independently running morning events, roundtables, and activations across brands
Innovate & Evolve: Identify opportunities to improve, experiment, and elevate the Brew’s live experiences

What we offer

Opportunity to shape how millions of people engage with Morning Brew IRL
A fun, supportive, and collaborative team culture
Competitive compensation and benefits
A chance to experiment with bold ideas at one of the fastest-growing media brands
401(k) employer match
Premium health, vision, and dental plans
Mental health benefits: Personalized plans and programs to promote your mental well-being
Extra help when you need it: Including a care concierge, plus free access to One Medical and the Calm app
Family planning: Generous paid parental leave and fertility coverage for eligible employees
Employee Resource Groups: Black Coffee, LGBTQ Brew, AAPI Brew, Cafe Con Leche, and Grounded

Fulltime

Account Director - Hospitality & Restaurant Lead

The Account Director is a leadership position within the Account Team, deliverin...

Location

United States , New York

Salary:

100000.00 - 150000.00 USD / Year

On Board Experiential

Expiration Date

Until further notice

Requirements

Minimum 5 years of experience in marketing, promotions, and events within a marketing agency, preferably experiential marketing
Must have significant client service with on-site and/or virtual event experience
Digital, interactive, and/or online branding and program experience
BA/BS in marketing, business administration, communications, or related field
3+ years of experience in hospitality, food & beverage, or restaurant relationship management strongly preferred
Strong communication skills
Exceptional track record growing and managing client relationships
Demonstrated track record of developing and mentoring account team personnel
Forward thinking and excellent problem-solving skills
Must have experience managing financials and forecasts

Job Responsibility

Demonstrate thought leadership with insightful analysis of client objectives and develop innovative solutions
Collaborate with creative strategy to conduct research and develop insights for brand and audience analysis
Drive and / or supervise client activations to ensure proper planning, development and execution
Develop and manage program SOWs ensuring resources, budgets, timelines, and deliverables stay aligned
Critically evaluate and offer solutions to optimize client budgets and internal resource management
Provide ongoing monitoring and guidance of expenses and actual costs for approved program budgets
Provide ongoing monitoring and guidance of creative deliverables
Manage multiple projects simultaneously and/or supervise other account personnel
Provide mentorship and candid real time feedback to direct reports
Actively listen and empower others to lead conversations

What we offer

medical/dental/vision insurance
employer paid basic life and personal accident insurance
Annual Profit Sharing/Bonus Plan based on the company’s performance and your individual performance
401(k)
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
PTO
STD/LTD insurance benefits
recovery days
happy hours

Fulltime

Store Director

We are currently seeking a Store Director who will report to the Regional Direct...

Location

United States of America , Sunrise

Salary:

Not provided

Groupe Kering

Expiration Date

Until further notice

Requirements

Commitment to take part in an innovative project
3 to 5 years of successful experience in a managerial position (minimum 20 people) in luxury Retail industry
Inclusive leadership style and entrepreneurship
High sensitivity to clients experience and loyalty
Exceptional interpersonal skills, persuasiveness
Precision, organizational skills
Adaptability, openness, risk-taking, dynamic, listening abilities, curiosity
High availability, responsiveness
Product and Fashion sensitivity
Mastering digital skills

Job Responsibility

Define, execute and monitor the store action plan to achieve sales targets and KPIs
Define targeted quantitative and qualitative goals and ensure they are achieved
Implement action plans and follow-up
Analyze the results: daily, weekly, monthly and set up constant assessments
Focus on key KPIs and create a strong store culture and storytelling approach
Understand and monitor constantly local business environment including market trends and competition
Keep relevant with market and fashion trends
Share with store team
Integrate/adapt insights in store action plan
Define constantly opportunities for growth and execute actions accordingly

What we offer

Possibilities to learn and grow
Thriving your professional development within the House or in the Kering group
We empower leaders to create, build and sustain high performing teams
We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment
Commitment to fostering a diverse workforce
Equal Opportunity Employer

Fulltime

New

Assessment Delivery Coordinator

You’ll be joining the Recruitment Centre within the Recruitment Department, play...

Location

United Kingdom , London

Salary:

Not provided

British Airways

Expiration Date

February 01, 2026

Requirements

A strong role‑model mindset, demonstrating BA brand behaviours and a can‑do attitude
Flexibility, agility and composure when plans change at pace
A proactive, positive and solutions‑focused approach to issues
High attention to detail, structure and organisation
Strong communication skills - both written and verbal
The ability to inspire others and contribute to a standout experience for every candidate and hiring manager
Excellent collaboration skills and the ability to work effectively with suppliers and internal teams
Confidence handling operational challenges and balancing varied priorities
Experience of effective management or coordination in an operational environment (essential)
Experience working in a recruitment or assessment delivery environment (desirable)

Job Responsibility

Lead the planning and operational delivery of assessment activities across allocated recruitment campaigns, ensuring effectiveness, compliance and a premium experience
Oversee and guide Front of House Executives, providing day‑to‑day direction to ensure the Recruitment Centre runs professionally and reflects BA brand standards
Own the end‑to‑end logistics and scheduling for interviews, assessment centres and onboarding events - ensuring assessors, hiring managers and candidates are fully supported
Act as the key point of escalation for all candidate‑journey issues, logistics challenges or service concerns, driving quick and proactive resolution
Champion continuous improvement using feedback, candidate data and insights to enhance efficiency and experience
Work closely with third‑party suppliers, business areas and Recruitment teams to ensure all assessment elements are well-coordinated, cost‑effective and compliant
Ensure all checks meet the highest regulatory, airport authority and BA compliance standards
Safeguard secure and compliant handling of candidate and visitor information, aligning to GDPR, ICFR controls and internal policies
Support wider initiatives across the Recruitment and People Directorate, contributing to collaborative service delivery
Provide ad‑hoc support and cover across the team in a fast‑moving operational environment

What we offer

Unlimited basic and premium standby tickets on British Airways flights
Up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family

Fulltime

General Manager

Double Knot Delray combines the bold flavors of a Japanese izakaya with the vibr...

Location

United States , Delray Beach

Salary:

Not provided

Schulson Collective

Expiration Date

February 04, 2026

Requirements

Bachelor’s degree (BS/BA) Restaurant Management, Hospitality Management or related field preferred
7 or more years of experience in Restaurant Management
Knowledge of industry trends, menu creation, coaching/training and building Restaurant Management teams
Knowledgeable of Microsoft Office products, DolceClock, OpenTable and TripleSeat
Excellent written and verbal communication and problem-solving skills
Must be able to work flexible hours and days. Must exhibit top-notch teamwork
Ability to Inspire and Motivate a Team
Conflict Resolution skills
Customer Service Orientation
Ability to Manage Multiple Tasks Simultaneously

Job Responsibility

Manages restaurant team including Assistant General Manager, Managers and Culinary team, along with the Executive Chef
Ensures standards for product quality and service are maintained at all times
Hires, trains, develops and appraises staff effectively
Touches all tables and guests to ensure 100% guest satisfaction and rectifies any negative impressions
Develops new hire training programs and schedules
Keeps up-to-date on information, vendors and technology
Responsible for maintaining liquor and labor cost goals
Responsible for developing relationships with vendors
Determines separation of labor amongst front of house Management teams
Work with Executive Chef with regards to menu recommendations, participate in tastings and stay abreast of industry trends

Fulltime

Front Of House Executive

Office Angels

Location:
United Kingdom , City of London

Category:
-

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 08, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Front Of House Executive