Front Of House Executive

• Greet tenants and visitors daily, leaving a lasting positive impression
• Maintain a tidy, presentable, and organized reception area
• Manage incoming post and deliveries efficiently
• Answer phone calls and provide excellent support for our virtual tenants
• Program access cards upon request and alternate desk duties with the Centre Manager
• Deliver day-to-day support, ensuring a 5-star client experience
• Respond promptly to office and building queries while communicating maintenance requests to the Centre Manager
• Assist with office management tasks, like replenishing snacks, to enhance tenant satisfaction
• Conduct daily visual checks to uphold building standards
• Address maintenance issues swiftly and keep tenants informed
• Prepare vacant offices and communal areas for viewings, ensuring they are presentable
• Collaborate with reception colleagues to share building updates and coordinate responsibilities
• Ensure all tenant and building information flows through appropriate channels
• Maintain accurate building documentation, client directories, and handbooks
• Assist with move-in documentation and manage access card deposits

• A friendly, professional demeanour with a passion for customer service
• Strong organizational skills and attention to detail
• Excellent communication skills to engage with clients and colleagues alike
• Proficiency in administration and familiarity with CRM systems is a plus

Proficiency in administration and familiarity with CRM systems is a plus

• Supportive and dynamic team
• Opportunities for personal and professional growth
• Engaging work environment