Front of house event staff Job at Legends Global (Lubbock)

Job Description

Under general supervision, performs various duties in connection with scheduled events. Duties typically include acting as a floor supervisor, area attendant, check-in staff, or other roles based on the needs of the event. This is a part-time position that is usually scheduled to work events, which occur mostly in the evening, nights, and weekends.

Job Responsibility

Supervise other event staff personnel, volunteers, and third-party contract staff
Provide necessary training and information to ensure that staff and volunteers remain well informed of the day’s events
Coordinate with supervisor to ensure the event’s specific requirements are met
Serve as ticket taker and/or usher
Work in the box office as needed
Assist with concessions cash, check drawers in and out to cashiers, balance drawers, and prepare deposits
Address patron issues and complaints
Assist with last-minute pre-event needs, such as setting up, decorating, finding materials, etc
Provide special accommodation for patrons in wheelchairs and other physically challenged guests
Assist with relocating patrons due to floor closures, maintenance issues, double-seating issues, etc
Handle the check-in for special experiences such as donor lounges, VIP packages, and other event needs
Sell tickets and/or passes to premium experiences
May occasionally be in areas where fumes and airborne particles are present
Work extended and/or irregular hours including nights, weekends and holidays as needed

Requirements

High school diploma or G.E.D.
One (1) to two (2) years related experience and/or training, or an equivalent combination of education and experience is preferred
Experience in the performing arts or events industry is preferred
Demonstrate exceptional skills in customer relations, communications, and problem solving
Follow oral and written instructions and communicate effectively with other in both oral and written form
Work independently, exercising judgment and initiative
Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment
Remain flexible and adjust to situations as they occur
Ability to navigate a variety of floor surfaces and areas, including continuous standing and walking, including up and down stairs
Ability to work in a variety of environments, including but not limited to heights, elevators, darkened arena, around crowds, loud noise, and flashing lights
Ability to lift and carry up to 25 pounds

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Front of house event staff

Job Description

Job Responsibility

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