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Front of House Day Porter

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Bespoke Hotels

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Location:
United Kingdom , Carnoustie

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Join Our Exceptional Team. We are seeking dedicated and personable individuals to join our team as Front of House Day Porter. This is an exciting opportunity to be part of a professional and welcoming Front of House team, delivering outstanding service all year round. As a Day Porter, you are the welcoming face of the hotel, providing guests with a warm, friendly, and seamless arrival and departure experience. You will help set the tone from the moment guests step through our doors and ensure they leave with lasting positive impressions.

Job Responsibility:

  • Warmly welcome guests, opening doors and assisting them as they arrive or depart assisting with luggage on arrival and departure, storing bags when required, providing door coverage
  • Assist with guest luggage, including transporting bags to rooms, storing items securely, and providing support when needed
  • Provide effective door coverage and maintain a professional presence in front-of-house area, provide reception cover for breaks or busy spells at the desk
  • Having an excellent knowledge of the local area including attractions, transportation systems, theatre, tourist sites, sporting activities, shops, restaurants
  • Offer information about hotel amenities, services, and operating hours
  • Introduce guests to room features and facilities upon arrival
  • Work collaboratively with all hotel departments to ensure a smooth and enjoyable guest experience
  • Follow all Health & Safety procedures and maintain high cleanliness and safety standards

Requirements:

  • Flexible and a strong team player
  • Reliable, energetic, and highly motivated
  • Able to work independently with good organisational skills
  • Passionate about delivering exceptional guest service
  • Detail-oriented with a commitment to high standards
What we offer:
  • Competitive rate of pay
  • Excellent on-going support, training, and development
  • 28 days holiday including Bank Holidays per annum
  • Discounted hotel room rates for you, your friends and family across all UK Bespoke Hotels
  • Food and Beverage discounts at all our hotels
  • Meals on duty
  • Anniversary Bonus
  • Flexible Shifts
  • 28 Days paid Holiday (pro rata) rising annually to a maximum 33 Days per year
  • Full Training and Supervision Given
  • Opportunity to gain recognised qualifications to help you progress
  • Subsidised Accommodation Available includes WiFi, Food, Energy Bills, Rates and Licences
  • Introduce a Friend Scheme worth £600+
  • Anniversary weekend stay for you or to give as a gift to family or close friends
  • Access to complimentary Mental Health & Wellbeing services
  • 50% off all Food & Beverage during Bespoke Hotel Stays
  • A range of local in-house benefits

Additional Information:

Job Posted:
March 14, 2026

Expiration:
April 09, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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