Front of House Coordinator & PA

• Screening calls and taking detailed messages
• Being the primary contact for diary management for 2 Directors, including liaison with clients, consultants and other third parties
• Organising travel and preparing travel itineraries
• Preparing correspondence
• Assisting the Directors with ad-hoc duties to support the smooth running of the office
• Working with the team to aid collating, logging in, uploading, and filing information for issue
• Overseeing the management of meeting rooms and preparation for upcoming meetings
• Facilitating internal audits to ensure full compliance with internal Quality Assurance procedures, making recommendations where necessary
• Arranging Training & coordinating CPD's for office staff
• Overseeing all cleaning, facilities, security and fire extinguisher contracts and procedures
• Assisting with keeping risk assessments reviewed and up to date
• Coordinating welfare group activities such as organising Christmas parties and events
• Acting as the first point of contact for visitors and clients
• Booking and organising couriers
• Ensuring stationary, studio and kitchen supplies are consistently monitored and ordered
• Ensuring the office is tidy and presentable
• Assisting with facilities management and liaising with contractors and external teams
• Induction support for new hires and work placements
• First Aider (training provided)
• Fire Warden (training provided)

• Previous experience within a PA/EA role is essential
• Good working knowledge of Microsoft Office (Outlook, Word & Excel)
• An excellent telephone manner and effective in answering queries and completing tasks
• Ability to recognise and handle confidential information with sensitivity
• Adobe Creative Suite programmes would be highly beneficial
• Excellent communication skills, both verbal and written
• A flexible and proactive mindset
• The ability to work well in a team but also independently, acting on intuition and ensuring daily office duties are well supported
• A friendly personable approach in order to promote a positive, friendly and productive office culture to maximise staff happiness and morale

Adobe Creative Suite programmes

• Free parking available
• Training provided for First Aider and Fire Warden
• £100 voucher for successful referral