Front of House Co-ordinator Job at Booker Group (Bolton)

Clinic Co-ordinator

This role requires strong organisational and customer service skills to ensure t...

Location

United Kingdom , Leeds

Salary:

Not provided

AM Healthcare Group

Expiration Date

Until further notice

Requirements

Excellent communication skills (verbal and written)
Strong organisational skills with the ability to multitask and prioritise effectively
Attentive to detail
Able to adapt and thrive in a fast-paced, customer-facing environment
Strong interpersonal skills and the ability to build effective relationships
Able to handle confidential date with discretion
Proficiency in Microsoft Office Suite
GCSE in English and Maths

Job Responsibility

Assist new patients through the intake process and ensure necessary forms are completed
Schedule appointments for patients, working closely with the clinical team to ensure a seamless and positive patient journey
Provide front of house service to ensure all patients are supported and receive exceptional customer service
Manage clinic correspondence effectively both via email and phone, ensuring patient enquiries are actioned promptly
Maintain cleanliness and functionality of clinic spaces, monitor office supplies and replenish essentials as necessary
Provide general administration support to the team including the processing of invoices and billing, maintenance of patient records, arrangements for seminars and training events and handling goods in and goods out shipments

What we offer

Competitive market salary
Incremental holiday allowance stating at 33 days, increasing to 38 days with length of service (inclusive of bank holidays)
Refer a Friend incentive scheme
Enhanced Family Leave/Pay
Recognition schemes
Continuing professional development

Fulltime

Spa Co-Ordinator

To manage the House of ELEMIS bookings system to maximise utilization and most p...

Location

United Kingdom , London

Salary:

Not provided

ELEMIS

Expiration Date

Until further notice

Requirements

2 years industry experience
Competent in the use of Microsoft Excel
Passion for the Brand
Commitment to Learning
Exceptional Customer Service

Job Responsibility

To manage the House of ELEMIS bookings system to maximise utilization and most productive use of Spa Personnel to achieve department targets
To carry out all client facing duties, to deliver the ultimate ELEMIS experience to all clients
walk-ins, treatment guests and VIP visitors when required
Maintaining the highest quality of professionalism, standards, customer experience, product recommendations and retail sales within the department
To support the Spa Manager in ensuring a smooth-running of daily operation of the flagship House of ELEMIS spa
To actively drive sales and brand awareness through skin labs, and customer events, treatment bookings and upgrades, treatment courses, and rebooking’s
To Participate in internal and external events and promotional activity within the business’ requirements and hours
To carry out all client facing duties at front of House, demonstrating excellent communication skills with the team Spa Co-Ordinator’s, Therapists and management team
Conducting Open and Close shifts, following operational and security duties as instructed by management
To ensure all Front of House employees are conducting their roles and responsibilities and level of customer service to the highest standard

What we offer

Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
Generous Holiday Allowance, increasing with length of service
Company Pension Scheme
Bonus/Commission Scheme
Healthcare Cash Plan (with Dental)
Private Medical Insurance
Employee Assistance Programme for all Associates and their families
Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards

Fulltime

Director of Food & Beverages

We are far more than a worldwide leader. We welcome you as you are and you can f...

Location

Saudi Arabia , Madinah

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Hotel Management Degree / Diploma in Food & Beverages
Minimum 2 years of relevant experience in a similar capacity
Excellent reading, writing and oral proficiency in English language
Ability to speak other languages
Good working knowledge of MS Excel, Word, & PowerPoint
Strong leadership, interpersonal and training skills
Good communication and customer contact skills
Results and service oriented with an eye for details
Ability to multi-task, work well in stressful & high-pressure situations
A team player & builder

Job Responsibility

Maintain and develop guest hospitality as a prime goal
Exercise strong leadership and visible management in front areas
Maintain standards of quality, service, and facilities
Ensure smooth and economical running of the entire Food & Beverage department
Assist management in implementing Operational Standards and hotel rules
Organize F&B administration
Compile and adhere to financial budgets
Co-operate with hotel’s Rooms Division Guest Relation
Co-ordinate with Sales Offices
Oversee commercial/sales activities

Fulltime

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