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Front of House Co-ordinator

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Booker Group

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Location:
United Kingdom , Kettering

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

You will support the Customer Service Supervisor to ensure that our customers needs are exceeded at all times. You could find yourself dealing with customers on reception, settling invoices in our pay points, providing fast efficient service on our checkouts or may be working with other members of the store team in other departments. No two days will be the same but what you will get is a great sense of fulfilment and you will find yourself at the heart of our customer experience.

Job Responsibility:

  • Supporting the Customer Service Supervisor in their duties
  • Providing an environment where we deliver fast efficient service to our customers
  • Taking ownership of the customer service operation in the absence of the Customer Service Supervisor

Requirements:

  • Ability to lead from the front and be able to prioritise your workload
  • Great communication skills
  • Energy and drive
  • A good eye for detail
What we offer:
  • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year
  • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day
  • 10% off at Tesco Cafe and 20% off all F&F purchases
  • 10% off pay monthly & SIM only deals with Tesco Mobile
  • Up to 30% off car, pet and home insurance at Tesco bank
  • Free eye test when you spend £50 or more
  • 50% off health checks at Tesco Pharmacy
  • Exclusive access to discounted RAC breakdown cover rates
  • An exclusive deals and discounts website
  • After 3 months service, you can join our annual Save As You Earn share scheme
  • Retirement savings plan (pension) - save up to 5% and Booker will match your contribution
  • Life Assurance - You are covered for death in service life cover of up to three times annual pay
  • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP
  • A great holiday package

Additional Information:

Job Posted:
May 20, 2026

Expiration:
June 02, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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