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We are looking for people to join our amazing taproom team, serving our Beautiful Beer. You must be a great team player, with excellent standards of customer service, cleanliness and professionalism. The taproom team is the face of the Wiper and True brand. As ambassadors for the company, team members represent the company and our values on shift and at taproom events. As such, the Front of House role suits someone who enjoys working in a busy hospitality environment, supporting the senior team, with high standards of service, cleanliness and professionalism.
Job Responsibility:
Support the set-up and close down of the venue in a timely manner
Serve beer to customers in a responsible way, whether drinking in or taking out
Cellar management and dispense
Clear and wash glasses
Ensure a positive customer experience, with a focus on providing engaging and educational service
Operate the till system
Ensure cleaning protocols are followed and the bar is kept clean at all times
Adhere to the health and safety and standard operating policies and procedures
Ensure adherence to licensing conditions at all times
Ensure that all reasonable care is taken for the health and safety of yourself, employees, guests and other persons on the premises
Requirements:
Experience working in a pub, bar, restaurant or brewery
A passion and understanding of beer OR a desire to learn about beer
A comfortable and confident manner with customers
Nice to have:
Knowledge of cellar dispense and line cleaning
First aid qualification
What we offer:
Cycle-to-work and tech schemes
Beer and merchandise allowance
Family and friends discounts on products and at our taproom
Opportunities for continuous professional development
Flexible working and job-shares will be considered