Front of House Assistant, Douglas Scott

Douglas Scott

Location:
United Kingdom, Manchester

Category:
Legal

Contract Type:
Employment contract

Salary:

24000.00 - 26000.00 GBP / Year

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Job Description:

We are seeking a professional and personable Front of House Assistant to join a dynamic leading Law Firm. This role is pivotal in creating an outstanding first impression for clients, stakeholders, and visitors, and plays a key part in representing the firm’s values and culture. As part of the Front of House team, you will help deliver a high standard of service and hospitality across all client touchpoints. You’ll work closely with colleagues across Business Development, Bids, Marketing, Client Relationships, Events, and the broader Front of House function.

Job Responsibility:

Greet all visitors warmly and professionally, delivering a welcoming and seamless reception experience
Respond to client, stakeholder, and supplier enquiries in-person, by phone, and via email
Order and manage stock, including stationery and catering supplies
Assist in organising and delivering meetings and events, ensuring spaces are prepared according to brand and host specifications
Serve food and beverages during meetings and events, and support room resets afterward
Ensure meeting room technology (AV/VC) is set up and operational
Provide cover at other client suite locations when required
Report and follow up on facilities-related issues, including building, cleaning, or security concerns
Adhere to all relevant legislation, including health and safety standards
Offer administrative support to the wider C&M team as needed

Requirements:

Previous experience in reception, hospitality, luxury retail, or another client-facing role
Comfortable operating in a professional and service-oriented environment
Warm, confident communicator with strong interpersonal skills
Proactive, organised, and able to handle multiple tasks with attention to detail
Capable of both independent work and team collaboration
Positive, resilient, and adaptable to change
Effective at solving problems and anticipating needs
Confident using Microsoft Office, MS Teams, Zoom, and room booking platforms
Willingness to learn new systems and tools to support meeting and event delivery

What we offer:

Generous holiday allowance plus bank holidays
Competitive employer pension contributions
Full training provided, with opportunities for progression within a reputable and supportive organisation
Travel and accommodation covered when working from other office locations
Employee wellbeing initiatives, regular team events, and access to employee assistance programs
Join a collaborative, people-focused team in a modern and professional workplace

Additional Information:

Job Posted:
June 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Front of House Assistant